Senior Systems and Infrastructure Engineer(P4)

IMPORTANT NOTICE REGARDING APPLICATION DEADLINE: Please note that the closing date for submission of applications is indicated in local time as per the time zone of the applicant’s location.

Organizational Setting

The Department of Safeguards carries out the IAEA’s duties and responsibilities as the world’s nuclear inspectorate, supporting global efforts to stop the spread of nuclear weapons. The primary role of the Department is to develop and implement IAEA safeguards to ensure that there is no diversion of declared nuclear material from peaceful activities and no indications of undeclared nuclear material or activities in a State as a whole.

The Department comprises nuclear safeguards inspectors, responsible for carrying out inspections and verifications of all-safeguards relevant information for nuclear facilities in over 180 States; and technical staff responsible for a wide range of activities including: developing concepts and approaches for implementing safeguards; developing and maintaining safeguards equipment; providing analytical and laboratory services for sample analysis; collecting, evaluating and analysing safeguards-relevant information; providing information and communication technology infrastructure and services; and providing programme coordination support.

The Office of Information and Communication Systems (SGIS) is responsible for the provision of secure Information and Communication Technology (ICT) services that enable the Department of Safeguards to deliver on its mandate. Major services provided by SGIS include provision of information technology project management services; development and maintenance of specialized ICT solutions; operation of resilient ICT infrastructure; provision of customer support services; and protection of safeguards information. In partnership with other organizational entities, SGIS is responsible for planning and implementing ICT strategies as well as promoting ICT standards.

Main Purpose

As a team member reporting to the Core Infrastructure Team Leader, the Senior Systems and Infrastructure Engineer is responsible for designing, implementing, and maintaining the organization’s IT systems and infrastructure to ensure reliability, scalability, and security of server-based multi-forest environments. This role involves assessing current systems, proposing enhancements, and providing technical expertise to support business operations, and ensure the secure and reliable interactions among servers, workstations as well as various devices supporting the Safeguards IT infrastructure. To establish standards, policies and procedures for the efficient and secure operation of the Department’s computing and networking infrastructure.

Role

The Senior Systems and Infrastructure Engineer is: 1. a technical specialist, designing and implementing secure Windows based IT solutions; 2. a specialist adviser, providing advice to management on establishing secure IT systems and best practices; 3. a project manager, defining, planning and executing secure server infrastructure projects; and 4. a solution provider, functioning as an expert in troubleshooting Windows and other server hardware and software related issues and coordinating service delivery.

Functions / Key Results Expected

The Senior Systems and Infrastructure Engineer functions are: 1. Design, implement, document, maintain and automate IT systems and infrastructure, including servers, storage, and cloud services; 2. Lead and participate as a team member in infrastructure and application related projects; 3. Evaluate, test and document emerging technologies and trends to recommend innovative solutions that improve efficiency and effectiveness; 4. Provide technical guidance and support to management, team members and end-users; 5. Work closely with security coordinators and advisers to remediate security risks through technical and procedural endeavors; 6. Create, implement and document infrastructure change requests to maintain and update the core infrastructure Configuration Management Database (CMDB), while following formal change management procedures and ensuring data confidentiality, integrity and availability. 7. Act as a technical expert supporting procurement procedures for the acquisition of hardware, software, support, warranty, and consultation services related to core compute, storage and system infrastructure. Coordinate procurement activities related to the Department’s core compute, storage and system infrastructure, including maintenance, support and warranty.

Competencies and Expertise

Core Competencies(Competency Framework)

Name	Definition
Communication	Communicates orally and in writing in a clear, concise and impartial manner. Takes time to listen to and understand the perspectives of others and proposes solutions.
Achieving Results	Takes initiative in defining realistic outputs and clarifying roles, responsibilities and expected results in the context of the Department/Division’s programme. Evaluates his/her results realistically, drawing conclusions from lessons learned.
Teamwork	Actively contributes to achieving team results. Supports team decisions.
Planning and Organizing	Plans and organizes his/her own work in support of achieving the team or Section’s priorities. Takes into account potential changes and proposes contingency plans.

Functional Competencies

Name	Definition
Client orientation	Helps clients to analyse their needs. Seeks to understand service needs from the client’s perspective and ensure that the client’s standards are met.
Commitment to continuous process improvement	Plans and executes activities in the context of quality and risk management and identifies opportunities for process, system and structural improvement, as well as improving current practices. Analyses processes and procedures, and proposes improvements.
Technical/scientific credibility	Ensures that work is in compliance with internationally accepted professional standards and scientific methods. Provides scientifically/technically accepted information that is credible and reliable.

Required Expertise

Function	Name	Expertise Description
Information Technology	Concepts and solutions for data processing	Excellent analytical and problem-solving skills, with the ability to assess complex technical challenges and propose effective solutions.
Information Technology	Enterprise Architecture	Familiarity with design, development, and implementation of SOA approaches and principles to integrate disparate enterprise applications and familiarity with design, development and implementation of Artificial Intelligence and Machine Learning platforms.
Information Technology	IT Disaster Recovery Frameworks	Expertise in design and implementation of highly available systems and infrastructure disaster recovery capabilities.
Information Technology	IT Security	Advanced knowledge of Public Key Infrastructure systems.
Information Technology	Information Security	Strong understanding of security principles, compliance standards, penetration testing remediation, risk management and authentication. Strong working knowledge of role-based access management security controls and databases.
Information Technology	Systems Administration	Advanced knowledge and expertise with the administration, authentication (KERBEROS), configuration, deployment, automation, and maintenance of enterprise Windows-based technologies, including Active Directory.
Information Technology	Systems Engineering	Proficiency in server architecture, storage systems, networking, virtualization, integrated backup solutions including recent experience with converged and hyper-converged infrastructure

Qualifications, Experience and Language skills

• Master’s Degree – Advanced University degree in fields related to information technology, computer science or related engineering field.
• Bachelor’s Degree – First level University degree in fields related to information technology, computer science or related engineering field plus two years of additional work experience may be considered in lieu of the Advance University degree.
• Minimum seven years of experience in the fields related to information technology, computer science or related engineering field.
• Advanced knowledge and expertise with the administration, configuration, deployment, and maintenance of Microsoft Exchange and e-mail services is an asset;
• Linux-based server administration is an asset;
• Knowledge of ITIL and service management frameworks;
• Knowledge of log management, search and analytics platforms, such as ELK, is an asset;
• Knowledge of and experience with cloud computing is an asset;
• Excellent oral and written command of English. Knowledge of other official IAEA languages (Arabic, Chinese, French, Russian and Spanish) is an asset.

Remuneration

The IAEA offers an attractive remuneration package including a tax-free annual net base salary starting at US $77326 (subject to mandatory deductions for pension contributions and health insurance), a variable post adjustment which currently amounts to US $ 44772, dependency benefits, rental subsidy, education grant, relocation and repatriation expenses; Other benefits include 6 weeks’ annual leave, home leave travel, pension plan and health insurance. More information on the conditions of employment can be found at: https://www.iaea.org/about/employment/professional-staff/conditions

General Information

• The IAEA’s paramount consideration in the recruitment of staff member is to secure employees of the highest standards of efficiency, technical competence and integrity.
• Staff Members shall be selected without any unfair treatment or arbitrary distinction based on a person’s race, sex, gender, sexual orientation, gender identity, gender expression, religion, nationality, ethnic origin, disability, age, language, social origin or other similar shared characteristic or trait.
• The IAEA is committed to gender equality and to promoting a diverse workforce. Applications from qualified women and candidates from developing countries are strongly encouraged.
• Applicants should be aware that IAEA staff members are international civil servants and may not accept instructions from any other authority. The IAEA is committed to applying the highest ethical standards in carrying out its mandate. As part of the United Nations common system, the IAEA subscribes to the following core ethical standards (or values): Integrity, Professionalism and Respect for diversity.
• The IAEA has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and the IAEA, including sexual harassment, abuse of authority and discrimination.

Evaluation process

• The evaluation of applicants will be conducted on the basis of the information submitted in the application according to the selection criteria stated in the vacancy announcement. Applicants must provide complete and accurate information. Evaluation of qualified candidates may include an assessment exercise, which may be followed by a competency-based interview.
• Candidates under serious consideration for selection may be subject to reference and background checks as part of the recruitment process.

Appointment information

• Appointment is subject to a satisfactory medical report.
• Staff members may be assigned to any location.
• Candidates appointed to posts in the Professional and higher categories are subject to IAEA rotation policy and their maximum tour of service shall normally be seven years.
• The IAEA retains the discretion not to make any appointment to this vacancy, to make an appointment at a lower grade or with a different contract type, or to make an appointment with a modified job description or for shorter duration than indicated above.