Service Delivery Assistant

Job title:

Service Delivery Assistant

Company

Victim Support

Job description

We are looking for motivated & empathetic individual to join the team at Victim Support based in Hampshire.

Are you looking for a new challenge that will be rewarding and make a real difference to people’s lives? Do you enjoy talking to people, providing empathy & support, and helping to find solutions to problems?

If this sound like you, then we’d love to hear from you…

County/Borough

Hampshire

Office location

Western Police Investigation Centre (WPIC), Southern Rd, Southampton, SO15 1AN

Full time/Part time

Part time

Hours per week

15

Work schedule

Shifts between 08:00 & 20:00 on a rota pattern Monday to Friday with the occasional Saturday.

Basic Salary

£8,502 per annum (FTE £21,255 per annum)

Contract type

Permanent

DBS required?

Yes

Police vetting required?

Yes

Closing Date

27/02/2024

Ref No

5395

Documents

(PDF, 396.48kb)

What we offer:

At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:

• Flexible working options including hybrid working
• 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
• An extra day off for your birthday
• Pension with 5% employer contribution
• Enhanced sick pay allowances, maternity & paternity payments
• High Street, retail, holiday, entertainment & leisure discounts
• Access to our financial wellbeing hub & salary deducted finance
• Employee assistance programme & wellbeing support
• Ongoing training & support with opportunities for career development & progression

About the role:

The purpose of this role is to assist and support a member of staff who is registered disabled to carry out all administrative functions of their role. This will include communicating across details of victim’s requiring support, typing up case notes along along with other administrative tasks.

This role is based in our Western Hampshire office in Southampton. You will be working shifts between either 8am and 4pm, 10am and 6pm or 12pm and 8pm. You will also be required to work a minimum of 1 Saturday per month where you will receive a day off in lieu during the week. Shifts are designated on a rota basis which is given in advance.

You will be working within a supportive team that is part of a large independent charity which offers the opportunity to develop skills to enhance your ongoing personal development.

Please see attached Job Description and Person Specification for further details.

About Us:

Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.

As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.

If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we’ll be happy to make reasonable adjustments to enable you to perform at your best.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We look forward to hearing from you.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.

Expected salary

£21255 per year

Location

Southampton

Job date

Thu, 01 Feb 2024 08:44:34 GMT

To help us track our recruitment effort, please indicate in your email/cover letter where (tendersglobal.net) you saw this job posting.