Service Delivery Manager

Job title:

Service Delivery Manager

Company

Atomic Weapons Establishment

Job description

If you’d like to be considered for this opportunity we encourage you to apply promptly to avoid disappointment as if applications are high the role will close before the closing date given.Service Delivery ManagerLocation: RG7 4PR, located between Reading and Basingstoke, with free onsite parking.Package: £45,000 – £55,000 (depending on your suitability, qualifications, and level of experience).Working pattern: AWE operates a 9-day working fortnight. We will consider flexible working requests so that your work may fit in with your lifestyle. Just let us know your preferred working pattern on your application.Let us introduce the roleAWE is currently recruiting for a Bulk Waste Service Delivery Manager for the Radiochemistry Group.This is a new role to join a team responsible for the bulk waste characterisation programmes at AWE as defined in Schedule 23 of the Environmental Permitting Regulations (EPR16). The team’s remit supports construction and demolition activities as part of the estate modernisation programmes across the Aldermaston and Burghfield sites. This outward facing role requires a high degree of stakeholder engagement to develop a comprehensive order book and schedule of work. There is a demanding volume of work to be scheduled with compressed timescales for completion. Coordination of the delivery team is essential to be able to deliver the highest priority tasks in the required time. Identification and implementation of long-term improvements for the team is desirable to build a reliable and effective service model, that is resilient to a continuous increase in demand.The successful candidate needs to demonstrate the following skills:

• The delivery of high-profile projects/programmes of work.
• Be able to coordinate and influence a technical delivery service including leading regular meetings with the team and internal/external customers.
• Strong stakeholder and demand management skills with the confidence to engage at the senior level.
• Achieves excellence in communication, including strong presentation skills.
• Accountable for developing and maintaining effective relationships with customers.
• An understanding of business drivers and an ability to align the provision of services accordingly.
• Prioritising and working to challenging timescales both individually and for the team.
• Provision of planning and scheduling expertise in support of a delivery team with a range of skills including those of an analytical and practical nature.
• Development, integration, and analysis of project plans.
• A proficiency in of the best practice of planning processes and tools such as Microsoft Project.
• An analytical approach along with a passion for interpreting data, charts and spreadsheets and deriving the necessary performance indicators.
• Familiarity with Office 365 skills e.g. Office, Teams, planner, SharePoint, Forms.
• Maintains and promotes high personal standards in teamwork, environment, safety, health, security and quality.

Who are we looking for?In the desirable candidate we are looking for:

• Proven track record of building and sustaining strong business relationships with stakeholders.
• Someone with a background in enabling teams to deliver, confidently and proactively fronting the interactions with stakeholders and managing stakeholder expectations to allow the team to focus on their tasks.
• A highly motivated, enthusiastic, and organised individual with keen attention to detail.
• A holistic perspective for the process as whole/system and how to yield efficiencies.
• Long term vision and an ability to implement stepped improvements to the characterisation service.
• Commercial/contract experience/management- contractor management.

You’ll need to have the ability to work calmly and constructively in a priority changing environment and be able to manage your own workload. You will also have initiative, enthusiasm, a flexible approach, and ability to work to tight deadlines.Everyone who works at AWE brings unique skills and perspectives to the table. We recognise that great people don’t always ‘tick every box’. That’s why we focus on your potential, your fit with our values, your transferable skills as well as your experience. Even if you don’t meet every point above, but you feel that this role and AWE are a great fit for you, please go ahead and apply, we’d love to receive your application.Some reasons we think you’ll love it here:AWE has wide range of benefits to suit you. These include:

• 9-day working fortnight – meaning you get every other Friday off work, in addition to 270 hours of annual leave.
• Market leading contributory pension scheme (we will pay between 9% and 13% of your pensionable pay depending on your contributions).
• Family friendly policies: Maternity Leave – 39 Weeks Full Pay and Paternity Leave – 4 Weeks Full Pay.
• Opportunities for Professional Career Development including funding for annual membership of a relevant professional body.
• Employee Assistance Programme and Occupational Health Services.
• Life Assurance (4 x annual salary).
• Discounts – access to savings on a wide range of everyday spending.
• Special Leave Policy including paid time off for volunteering, public service (including reserve forces) and caring.

The ‘Working at AWE’ page on our website is where you can find full details in the ‘AWE Benefits Guide’.#LI-KTNext steps:Everyone who works at AWE brings unique skills and perspectives to the table. We recognise that great people don’t always ‘tick every box’. That’s why we focus on your potential, your fit with our values, your transferable skills as well as your experience. Even if you don’t meet every point above, but you feel that this role and AWE are a great fit for you, please go ahead and apply, we’d love to receive your application.Important things you need to know:

• We encourage you to apply promptly to avoid disappointment if applications are high and the role therefore closes.
• You will need to obtain and maintain the necessary security clearance for the role. This will be funded by AWE. The nature of our work does mean you need to be a British Citizen who has been resident in the UK for the past 5 years in order to apply for SC clearance and 10 years for DV.
• We want you to feel comfortable and able to shine during our recruitment process. Please let us know on your application form if you need any adjustments/accommodations during the process.
• Our interviews typically take place over Teams and for most roles are a 1 stage process.

Our ambition is to create workplaces where we recognise and celebrate differences, encourage diverse contributions and our employees feel able to be themselves at work. We strive to create a genuine culture of openness and inclusion and encourage diverse applicants. Any inclusion information you provide will be stored in accordance with GDPR and kept separate from your application form and CV, and the information will not be shared with anyone involved in interviewing or making hiring decisions.Please note that you must be a British Citizen to apply for a role with us.

Expected salary

£45000 – 55000 per year

Location

Aldermaston, Berkshire

Job date

Wed, 26 Feb 2025 06:39:46 GMT

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