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Report to: Provincial Engagement lead, Baghdad with technical guidance from Service Improvement Lead.
Program Overview: Chemonics International, a US-based international development consulting firm, seeks a Service Delivery Officer, Karbala for the USAID Iraq Together/ Maán activity. Iraq Together aims to provide more equitable, efficient, and sustainable public services in Iraq, as well as improving government responsiveness to citizens’ needs and demands. Objectives of this project include working with the Government of Iraq (GOI) to improve service delivery and strengthen democratic and participatory governance.
Position Overview: The Service Delivery Officer, Karbala reports to the provincial engagement lead, Baghdad and is responsible for achieving results under Objective 1: Targeted Iraqi Government Improve and Are More Inclusive in Service Delivery. This position will work on improving service delivery in the Karbala governorate by convening local partners to identify concerns, working with directorates to design and implement customer service feedback mechanisms, and supporting directorate service providers to deliver improvement projects. This position is open to Iraqi nationals residing in Iraq.
The ultimate goal of improving service delivery is improved trust between communities and local government providers.
Receives work assignments from and submits completed work to the Service Improvement Lead.
Responsibilities include, but are not limited to:
Minimum Qualifications:
Application Instructions:
To apply please fill out this form: Smart Sheet
Chemonics is an equal opportunity employer and does not discriminate in its selection and employment practices on the basis of race, color, religion, sex, national origin, political affiliation, sexual orientation, gender identity, marital status, disability, genetic information, age, membership in an employee organization, or other non-merit factors.
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