Service Desk Analyst

Job title:

Service Desk Analyst

Company

Harvey Nash

Job description

IT Service Desk Support AnalystA leading Investment management firm is looking to hire a Service desk analyst. You would be responsible for;

  • To Provide 1st & 2nd (when necessary) line support to the firms end users logging via Service Desk application.
  • To ensure the Firm’s I.T. infrastructure functions smoothly both in London and the branch offices

Therefore, they are looking for someone with experience with the following;

  • Experience of working in a Service Desk environment
  • Experience of using a Service Desk ticketing application
  • Excellent communication skills – fluent in English both reading and writing
  • Basic understanding of a computer network
  • Windows 10/11 experience/exposure
  • Office 365 support skills
  • Azure Active Directory support skills
  • Experience in mobile telecommunications

IT Service Desk Support Analyst

Expected salary

Location

London

Job date

Wed, 23 Oct 2024 06:01:55 GMT

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