Service Manager (IT Applications)

Job title:

Service Manager (IT Applications)

Company

Sheffield City Council

Job description

Service Manager (IT Applications) Job descriptionSheffield is a great city and the Sheffield City Council Plan 2024-28 focuses on what makes Sheffield a unique, ambitious, and inspiring city with a clear vision for Sheffield. A significant part of that delivery plan involves the embedding and support of technology and our approach to digital across the organisation and city.Our Digital Strategy is being delivered with a series of projects that will modernise our IT infrastructure and look to the future using AI and Automation.We are bringing together professionals and teams that support ICT and Digital from across the organisation, to further develop skills in line with the SIAM model of delivery.Job RoleWith this in mind, we are seeking to appoint an outstanding leader for the Applications teams that support our Neighbourhoods Service. We are looking for an individual who possesses strategic and operational leadership skills and experience to support the team leaders and team members to deliver an innovative problem-solving service that supports front-line critical services.The service supports the Neighbourhoods Services Directorate by maintaining their Line of Business Applications and providing a support service to ensure the applications are enablers to business change and service improvement. You will be responsible for the teams that currently support the following line of business applications.

• OHMS/NEC Housing,
• Info@Work (DM Housing),
• Confirm (Housing),
• APP (Flare) Housing,
• Abritas,
• Total Mobile

The Place Systems Review project is in the process of replacing our main housing system (OHMS) with NEC Housing and we are looking for someone with experience of getting the most out of systems. You will be an innovative and practical thinker, able to understand front-line services and their relationship with ICT and Applications and champion how technology can support positive change for the people of Sheffield.An ideal candidate would understand how ICT and Digital can support evidence based, strategic decision making in front line services and have experience delivering large scale organisation change projects from start to end.You will be joining a dynamic forward-thinking service at an exciting time of change and be supported by both a wide ICT senior management team and skilled operational management team.Key Benefits:

• Annual leave 26 days per year plus public holidays, rising to 31 days after 5 years’ service. Opportunity to purchase an additional 5 days per year leave.
• Up to 6 days paid carers leave is available for those with caring responsibility.
• Hybrid and flexible working.
• Employee assistance programme providing valuable advice on a range of issues such as personal finances, counselling sessions and legal information.
• Generous Local government pension scheme
• Discounts off Vodafone, Westfield Health and Public transport.
• Salary sacrifice employee car lease scheme and city car club
• Cycle to work scheme and free eyesight tests.
• Affordable housing and within 10 minutes drive of the Peak District.

For further information please contact Dominic Sleath, Head of Service, ICT and Digital Innovation, Applications:We are investing in our workforce and are promoting opportunities to our under-represented groups. We value equality, diversity and inclusion and are focused on increasing the diversity of our workforce, particularly the number of Black, Asian, Minority Ethnic, Disabled and LGBTQ+ people, so that our teams reflect the communities in the city we serve. We are also supporting staff with unpaid caring responsibilities to work flexibly.It is a great time to join us and we welcome your application.Under the Disability Confident Scheme, disabled applicants, who meet the essential criteria of this job, are guaranteed an interview.We are committed to safeguarding and promoting the welfare and safety of children and vulnerable adults and expect all staff to share this commitment.Full-time employees work 37 hours for 52 weeks of the year and we offer a generous holiday entitlement. We are open to discussions about a wide range of flexible working opportunities which benefit you and the Council, including reduced hour contracts, working part time or as a job share.

Expected salary

£54628 – 59825 per year

Location

Sheffield

Job date

Sun, 13 Oct 2024 05:17:52 GMT

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