Service Support Assistant BGD

Main responsibilities

 

1. Driving and Vehicle Maintenance:

– Ensure safe and responsible driving for official passengers across designated areas.

– Maintain vehicles in optimal condition, ensuring regular checks on seat belts, tires, fuel, and lubricants.

– Adhere to organizational security protocols, including route adjustments based on guidance from managers.

– Maintain accurate logs of vehicle movement and report incidents or accidents promptly.

– Ensure the presence of updated legal documents, including a valid driving license and vehicle registration.

– Avoid transporting unauthorized persons, illegal goods, or passengers carrying arms or wearing military uniforms.

 

2. Logistics Support:

– Manage procurement tasks, including reviewing purchase requests, negotiating with suppliers, and ensuring compliance with organizational procedures.

– Maintain and verify purchase files, price catalogues, and supplier lists.

– Oversee stock management, conduct regular inventories, and ensure proper archiving of procurement and transportation documents.

– Support fleet management by coordinating inter-base movements, monitoring vehicle use, and ensuring adherence to security rules.

– Provide assistance with IT, telecom, and energy equipment as required, ensuring the proper functioning of essential systems.

 

3. Security Assistance:

– Act as the focal point for access-related issues in areas of intervention, ensuring compliance with minimum operating security standards.

– Monitor and analyse the security situation, providing regular updates to staff and management.

– Establish and maintain a network of contacts for security and access monitoring.

– Ensure staff movements and vehicle use comply with safety protocols, tracking equipment and ensuring availability of safety tools.

– Conduct security briefings for visitors and incoming staff.

Qualifications and Competencies

 

Essential Requirements:

– At least 1 year of experience in logistics, driving, or security-related roles.

– Strong interpersonal and cross-cultural communication skills.

– Proficiency in Arabic and English (spoken and written); knowledge of Kurdish or Turkman is an asset.

– Proficiency in MS Office (Word, Excel) and familiarity with IT and telecom systems.

– Ability to work under pressure in unstable and potentially dangerous environments.

– Knowledge of Iraq’s political, economic, and social context is an advantage.

 

Core Values and Attributes:

– Respectful, honest, punctual, and proactive.

– Strong commitment to child protection, safety, and anti-fraud policies.

 

– Ability to maintain confidentiality and professionalism in all situations.

– Willingness to take on additional responsibilities as assigned.

Child Protection

 

The post holder will sign and be bound by Tdh’s Child Protection policy at all times, and will set an example of exemplary professionalism with regard to child care, child rights and child protection at all times.

 

Safety and security

 

The post holder will maintain the highest standards of safety, doing nothing to endanger the health of any person in contact with the work of Tdh, and being proactive in ensuring a safe environment. S/he will bring to the attention of her/his line manager any issue of concern. The post holder will report to her/his line manager any threat to security, potential or real. S/he accepts that s/he is a vital part of the safety and security culture of Tdh.

 If you are interested in applying on this position, please submit your application through the following link:

https://hiring-iq.tdh.ch/service-support-assistant/