• Play a pivotal frontline support role in a community-led mental health service
• Be the operational heartbeat of the service, ensuring smooth intake, and delivery of wellbeing
• $34.58 – 37.73 phr (SCHADS Level 2B) + Leave loading + Super + Salary packaging

Wellways is committed to reconciliation, lived experience and inclusivity. We strongly encourage and warmly welcome people from Aboriginal and Torres Strait Islander communities, people with a lived experience of mental health and disability and people who identify as LGBTIQA+ to apply. Even if you only meet some of the criteria, we’d love to hear from you.

About this Opportunity

Due to internal career progression, the East Gippsland Mental Health and Wellbeing Local is seeking a new Service Support Officer to join our team.

In this role, you will be central to the smooth running of our service, providing high-quality administrative and operational support. Your responsibilities will include supporting intake conversations, organising meetings, facilitating group sessions, and assisting with a variety of ad hoc tasks as required.

This is an opportunity to contribute to a mental health service that places the community at its core, where every interaction helps create a positive and inclusive experience for clients, visitors, and staff. We are looking for a team member who is positive, enthusiastic, and willing to go the extra mile to support others. If this sounds like you, we encourage you to apply and become part of a progressive team helping shape the future of mental health and wellbeing services across Victoria.

You will need:

• Relevant Administration qualification, or equivalent experience
• Demonstrated ability to deal with confidential and sensitive matters of a complex nature
• Committed to delivering high quality outcomes for end users
• Current valid Driver’s License and the ability to undertake travel for the role
• Current Working with Children Check and NDIS Workers Screening Check
• Right to Work within Australia
• Satisfactory National Police Records Check (valid within the last 12 months)
• NDIS Worker Orientation Module Certificate

About Us
Wellways connects people, strengthens families, and transforms communities for individuals of all ages experiencing disabilities or challenges to their social and emotional wellbeing. A leading for purpose mental health and disability support organisation operating nationally, our services span mental health, disability and community care and reach more than 7000 people each year!

Working with a diverse range of people, Wellways creates an inclusive community where everyone can imagine and achieve their hopes and potential.

What we offer

• A purpose driven culture where people can thrive, everyone is respected, and differences are valued
• An equitable, diverse, and socially inclusive work environment
• Salary packaging up to $15,899 enables you to spend a portion of your salary before it is taxed to pay for things like rent, mortgage repayments, car leasing
• Meal and Entertainment allowance via salary packaging up to $2,650 per annum
• Receive 17.5% leave loading every time you take annual leave
• Paid parental leave after 12 months of ongoing employment
• Access for you and your family to our Employee Assistance Program

For a confidential discussion about the role, we encourage you to contact Beck Brzezowski, Team Leader on 0476 178 133.

Once you APPLY click her for a copy of the position description

Wellways is committed to the safeguarding of children and vulnerable people. Successful applicants must undergo a comprehensive screening process prior to their commencement.

If you’d like to know more about our reconciliation commitment, click here Reconciliation tendersglobal.net Wellways

Job Description Summary

Perfect role for someone who is always willing to go the extra mile and loves a high level of variety and autonomy in their job.

Culture

We’re passionate about our work, which is enjoyable, challenging and rewarding. All of our teams work to ensure everyone can imagine and achieve their hopes and potential. We know that people are unique and the experts on their life and are not defined by impairments, diagnosis or labels. We aim to specifically promote safety and inclusivity for LGBTIQ+ and First Nations communities.

How to Apply

This is your opportunity to join a values based, growing, innovative and nationally recognised organisation with over 2,000 staff members across 93 sites.

Please select “Apply” below to complete your application.

Applications Close

05/07/2026