Service Technician

Job title:

Service Technician

Company

Donnelly Group

Job description

Service TechnicianLocation: BallymenaJob Type: Full-TimeDepartment: ServiceReporting to: Workshop ControllerWith the development of our state-of-the-art facilities in Ballymena and the arrival of Volkswagen Passenger Cars and Škoda due this autumn, there has never been a more exciting time to join Donnelly Group and advance your career, we can offer excellent facilities, industry leading pay and manufacture training.As a Technician, you’ll be responsible for diagnosing, repairing and servicing the full range of brand vehicles. You will also carry out road tests and ensure that all vehicle parts are handled and stored correctly. Just as importantly, you’ll play a key role in delivering an exceptional customer experience from start to finish, ensuring all of our customers receive a great service.We will have roles available across a range of manufacturer brands.About the roleWho do we need?Fully qualified – NVQ Level 3 in Light Vehicle Maintenance & Repair or equivalent (e.g. City and Guilds, BTEC)Minimum of 2 years’ post-qualification experience in a technician rolePrior use of diagnostic equipment such as snap on or launch however full training will be providedA full valid driving licence is essentialHigh attention to detail and commitment to delivering quality workWilling to complete manufacture trainingAn industry leading remuneration package includes:Market Leading Salary and Performance related bonus packageContributory PensionLife assurance schemeTraining available to ensure continued career progressionCompany Health & Wellbeing package which includes membership of Kingsbridge Hospital Diamond Club30 days annual leaveCycle to work schemeThis is not an exhaustive list of duties, and the post holder will be required to undertake any other reasonable duties discussed and directed by the line manager.The company reserves the right to expand the short-listing criteria to facilitate the short-listing process.Donnelly Group is an equal opportunities employer.About the companyAs Northern Ireland’s largest family-owned motor retailer, the Donnelly Group offers customers the best deals on a huge selection of new cars, used cars, and commercial vehicles. Built on customer service over 70 years ago, the Donnelly Group prides itself on the quality of service provided to every customer throughout the process of matching them to a vehicle that suits their needs, requirements, and budget. With nine locations across Northern Ireland in Ballymena, Bangor, Belfast, Derry/Londonderry, Dungannon, Dungannon M1, Eglinton, Enniskillen, Mallusk, and Maydown Derry/Londonderry, motorists are never far away from a Donnelly Group showroom.Required Criteria

• Fully qualified – NVQ Level 3 in Light Vehicle Maintenance & Repair or equivalent (e.g. City and Guilds, BTEC)
• Minimum of 2 years’ post-qualification experience in a technician role
• A full valid driving licence is essential
• High attention to detail and commitment to delivering quality work
• Willing to complete manufacture training

Desired Criteria

• Experience in the use of diagnostic equipment

Skills you’ll need

• Customer Service
• Effective Listening
• Technical Skills
• Exceeding Customer Expectations
• Mechanical Vehicular Repairs

Expected salary

Location

Ballymena, Co Antrim

Job date

Thu, 24 Jul 2025 04:51:51 GMT

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