Servicenow Administrator
Axiom Software Solutions
Preferred Requirements
ServiceNow System Administrator Certification
ServiceNow Implementation Specialist Certification
Experience working with ServiceNow domains
Primary Responsibilities include:
Work very closely with ITMS Process Architect, Customer personnel, Business Analyst, IT support team and other technical team to ensure that business needs around implementation of Service now platform re in a controlled and predictive manner.
Create technical architecture, design and user guide documentation
Gather requirements, design, develop, and maintain application integration with any third-party applications
Provides external client-facing consulting services within a technology-focused practice (e.g. Data/Database, Security, Network, Product, and Technical Architecture).
Meets personal utilization and revenue goals through strong delivery ability and relevant skillsets.
Communicates in formal presentation settings including proposal orals, client workshops and regional internal events; develops proposal sect ions, methodology work products and formal written deliverables covering area(s) of expertise.
Design, develop, and maintain custom code for all ServiceNow modules
Demonstrated knowledge of core ITIL processes (CMDB, Incident, Problem, and Change)
Hands on experience on modules like ITSM, ITOM, ITBM, Service Portal and Scoped applications
Supporting the iterative configuration of the HRSD application, engage stakeholders to conduct reviews through joint design sessions
Experience with Agile/SCRUM project management methodologies
Experience with AJAX, Jelly, or PERL scripting
Strong process management & project management skills
Experience in BCM module
Warwick
Sun, 28 Jan 2024 06:50:01 GMT
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