ServiceNow Business Analyst

Job title:

ServiceNow Business Analyst

Company

Next Ventures

Job description

PracticeTechnologies Infrastructure & CloudLocation London / Bristol / York / Norwich, – None Specified –Salary NON 70,000Type PermanentServiceNow Business Analyst NeededDescription:
Customer is delivering change with the ServiceNow product through the Agile Methodology process and will be using ServiceNow Demand Management, Agile Development, Release / Change to manage the ChangeRole Type: Perm
Start Date: ASAP
Salary: Day £50,000 – £60,000 +benefits
Location: hybrid (60% remote) – offices in either London, Bristol, York or Norwich
Tasks Description:
In this role, you will be responsible for working with the Demand Manager to:

• Break requirements down submitted through the Demand / Ideation process into user stories suitable for iterative, incremental development.
• Create roadmaps based on approved demands and monitor progress against plans.
• Provide any key communications / reporting based on progress.
• Be an interface between the Development teams and wider business. Work with various boards eg Demand Board, Technical Governance Board to ensure the designs / stories chosen meet the necessary platform and governance.
• Our team is split between permanent members of staff and therefore involves good stakeholder management. Experience with different stakeholder groups would be expected.

Essential Skills/Experience Description:

• A ServiceNow expert, with an understanding of the Now Platform capabilities.
• Good experience with the IT modules, Sourcing & Procurement Ops modules, Accounts Payable modules, HRSD module, Financial Service Operations (FSO) modules.
• Familiarity with Agile, SAFe, or DevOps methodologies​, with awareness of ITILv3 Framework​.
• Experience working with third-party software partners​.
• Strong engagement, communication, and facilitation skills, including an excitement for the process of motivating and aligning stakeholders

Team Contact: [email protected]

Expected salary

£50000 – 60000 per year

Location

England

Job date

Fri, 18 Apr 2025 01:11:41 GMT

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