Site Facilitators (CCCM)

CTG overview

CTG staff and support humanitarian projects in fragile and conflict-affected countries around the world, providing a rapid and cost-effective service for development and humanitarian missions. With past performance in 17 countries – from the Middle East, Africa, Europe, and Asia, we have placed more than 20,000 staff all over the world since operations began in 2006.

CTG recruits, deploys and manages the right people with the right skills to implement humanitarian and development projects, from cleaners to obstetricians, and mechanics to infection specialists, we’re skilled in emergency response to crises such as the Ebola outbreak in West Africa. Key to successful project delivery is the ability to mobilise at speed; CTG can source and deploy anyone, anywhere, in less than 2 weeks and have done so in 48 hours on a number of occasions.

Through our efficient and agile HR, logistical and operational services, CTG saves multilateral organisations time and money. We handle all our clients’ HR related issues, so they are free to focus on their core services.

Visit www.ctg.org to find out more

Overview of position

Working under the overall supervision of the Head of Office (HSO) & the direct supervision of the CCCM Officer (CO) the selected candidate will work within selected camps & camp like settings as well as in hosting communities, informal sites & areas of return supervising CCCM mobile teams as they discharge standard CCCM tasks, such as coordination, the development of community & site governance structures & feedback mechanisms, protection support & the supervision & implementation of minimal site maintenance projects.

Role objectives

For the purpose of this role is to assist in the day to day implementation of the Camp Coordination & Camp Management (CCCM) program, with a focus on community engagement activities aimed at improving participation & self governance of the IDPs, returnees & host community population, specifically the selected candidate will be responsible for the below tasks:

• Assist in the assessment of information needs among the camp population, returnees & host communities.
• Conduct awareness raising & community, CFM, health referral mechanism & other health related topics (with available leaflets, information campaign / drive or audio key messaging).
• Support complaints ffeedback mechanism to ensure accountability to affected population.
• Assist in inter agency referral process for IDPs, host communities & returnee as well as carrying out follow ups & providing feedback on referred cases to the responsible agency & affected populations.
• Assess existing formal & informal community structures & create linkages with the community committee members.
• Assist in designing, preparing & disseminating IEC (Information, Education & Communication) materials.
• Identify & provide accessible community opportunities that match the specific needs & preferences of persons with disability.
• Work directly with individuals with disabilities to assist in identifying needs & linking them to available services.
• Organize & conduct community meetings, focus group discussions & other participatory activities.
• Ensuring under represented groups, such as women, elders, youth, PWD etc. & that they target beneficiaries most in need of protection & assistance.
• Ensure accurate & timely dissemination of information to IDPs, host communities & returnees regarding services, rights & responsibilities.
• Monitor the implementation of community engagement activities & report on progress, challenges & outcomes.
• Maintain accurate records & documentation.
• Ensure that all community engagement activities are conducted in a manner that respects the rights & dignity of all camp residents, host communities & returnees with particular attention to vulnerable groups.
• Provide weekly, monthly, situational & annual reports to the management detailing progress of community engagement activities.
• This encompasses achievement of project outputs, objectives & the challenges faced.
• Act as a liaison between affected populations, service providers & camp management teams.
• Foster positive relationships & facilitate effective communication.
• Discharge any other relevant duty as assigned by the Displacement Management Officer.

Project reporting

• This role will be working under the overall supervision of the Head of Office (HSO) & the direct supervision of the CCCM Officer (CO).

Key competencies

• Certificate in social science or behavioural sciences degree or equivalent.
• Previous experience in community engagement activities, community organizing or any humanitarian related work in Adamawa state.
• Previous experience in health related work in Adamawa state is an added advantage.
• Fluency in English & languages spoken in Adamawa state (Hausa, Maiha, Fulfulfi, Nzanyi, Higgi & Bachama).
• Takes responsibility for action & manages constructive criticisms.
• Works effectively well with client & stakeholders.
• Promotes continuous learning for self & others.
• Listens & communicates clearly, adapting delivery to the audience.
• Actively seeks new ways of improving programs or services.
• Develops effective partnerships with internal & external stakeholders.
• Identify ways & implement actions to improve performance of self & others.
• Plans work, anticipates risks & sets goals within area of responsibility.
• Displays mastery of subject matter.
• Contributes to a collegial team environment, incorporates gender related needs, perspectives, concerns & promotes equal gender participation.

Team management

• This role has no team management responsibility.

Further information

• Internals of the organization & NMS candidates, as well as external female candidates, will be considered as first tier candidates.
• This vacancy is also open to second tier candidates.
• The appointment is subject to funding confirmation.
• Appointment will be subject to certification that the candidate is medically fit for appointment, accreditation, any residency or visa requirements & security clearances.
• Preferably the candidates are locals from Adamawa state (LGAs from Hong, Mubi North, Mubi South, Tsukumu / Tilljo Mitchika, Moda / Dlaka Mitchika, Song, Lamurde, Maiha, Gombi & familiarity of the context is also an advantage.