Site Manager – St Ives Lifestyles Centre

At Cerebral Palsy Alliance, we value diversity, foster an inclusive culture and champion equitable opportunities. We strongly encourage applications from candidates with a diverse range of backgrounds and lived experiences including people with disability, Aboriginal & Torres Strait Islander people, people from culturally and linguistically diverse backgrounds, and the LGBTQIA+ community.

Join us and make a positive difference to the lives of people with disabilities, and to grow your career as part of our alliance of great minds. Our shared values are Passionate, Respectful, Ethical, Curious and Courageous.

We are looking for an experienced, creative, and passionate leader wanting to become a key member of our Lifestyles leadership team, by managing one of our day service centres in Sydney’s North Shore.

Reporting to the Operations Manager Lifestyles, you will be responsible for leading a group of team leaders and disability support practitioners to deliver essential support, as well as engaging programs and experiences, to people with a disability. You will also have an admin assistant and supported employee in your team.

The Site Manager role is varied, rewarding and challenging, with responsibility for the complete management of the service. This includes quality service management of our clients, staff management & development, innovation in service delivery, ability to evaluate the service and make improvements, exploration of expansion & growth opportunities of the service offering, strong collaboration ability with other lifestyles service leaders, running engaging programs and activities, liaising with families, budget management, incident reporting, rostering and stakeholder management.

CPA’s Lifestyles service provides a range of centre and community-based services primarily to adults with cerebral palsy and other disabilities, promoting community participation and integration. The role is in St Ives, with occasional travel to our other sites in the Upper Northshore and Northern Beaches area.

Our services are person-centred and support participants to explore opportunities for participation, connection, and socialisation, and help them achieve their personal goals. Your core values will reflect this philosophy.

To apply for this role please submit a one page cover letter along with your resume via the “Apply Now” button.

What we can offer you

People are at the heart of what we do! Working for us, you’ll find highly experienced, professional and creative people who share our commitment to our clients.

• Leave options that will enable you to maintain a true work-life balance
• Access to a tax-free meal, entertainment & venue benefit card valued at $2,650 per year
• Flexible ways of working – compressed hours, working from home options, flexibility surrounding hours
• 12 weeks paid parental leave and 2 weeks paid partner leave
• 2 additional leave days each year
• $100 per year well-being allowance that you can use to enhance your wellbeing (eg: purchase sports equipment, have a massage, take a meditation class, the choice is yours)
• Discounted gym membership for you and your family, using Fitness Passport
• Employee Assistance Program
• Paid Employee Referral Bonus Program, where you can be generously rewarded for referring a friend that joins CPA.
• Outstanding career growth opportunities and our world class training through Training Alliance, our inhouse registered training organisation – https://trainingalliance.edu.au/
• Health and wellbeing benefits such as Fitness Passport, an annual wellbeing allowance and Employee Assistance Program
• Access to external corporate events / conferences
• An inspiring work culture where you are valued, supported and where you truly can make a difference

What you can offer us

• Previous demonstrated experience (minimum 5 years) in a management role, ideally in a community-based, health or disability service.
• Strong team management experience of large teams, including recruiting, on-boarding, training, coaching, as well as career & performance management of staff.
• Ability to work pro-actively to meet the need of the service in the future as well as continuing to work on the needs of the present.
• Demonstrated experience in managing budgets and sustainable / cost-effective rostering practices.
• Excellent verbal and written communication and customer service skills, where you will have experience liaising with key stakeholders, including families and multi-disciplinary teams.
• Foresight to predict upcoming changes in an ever-changing landscape, adapting to them for the best outcome of your service.
• Excellent project management skills and attention to detail, resulting in high quality outputs.
• Well-developed conflict resolution and highly enhanced negotiation skills.
• True team player, comfortable working with a broad range of diverse stakeholders.
• Highly developed work ethic founded on integrity, transparency, and consultation.
• Intermediate to advanced computer skills.
• Ability to work in a reactive environment, making decisions correctly under pressure to get the best possible result for our clients, service, and staff.
• Willingness to receive constructive feedback and to be open to adapting to it.

Licenses / certifications required

• NSW Driver’s License (minimum P2)
• Current NDIS Worker Screening Check (or willingness to obtain prior to commencement in the role)
• Current First Aid and Current CPR Certificates (or willingness to obtain prior to commencement in the role)
• Current WWCC (or willingness to obtain prior to commencement in the role).

Important information

At CPA the safety of our staff and clients is of paramount importance. We have assessed this role type as requiring a high level of physical functionality with some inherent requirements.

Please let us know if you have any pre-existing injuries or illnesses which you are currently seeking, or have sought, medical treatment for which you think may impact your ability to fulfil the inherent requirements of this role. CPA is committed to supporting an inclusive work environment and engaging workers with diverse lived experience. We will happily consider and accommodate reasonable adjustments that may be required to support candidates throughout the recruitment process, and to be successful and safe employees of CPA.

Cerebral Palsy Alliance is committed to the safety and wellbeing of our clients and staff. As such all employees at CPA must be triple vaccinated against COVID-19, prior to their start date. Cerebral Palsy Alliance is an Equal Opportunity Employer. Cerebral Palsy Alliance upholds, advocates for, and protects the  rights, wellbeing and safety of people with a disability. We are a child safe organisation and all workers are responsible to adhere to the NDIS Worker Code of Conduct.

CPA is a smoke free workplace including in, on and around CPA sites and vehicles.

How to Apply

Please click “Apply Now” to complete your application. If you have any questions about the role or require any reasonable adjustments to enable you to equitably participate in the recruitment process please contact Ali on [email protected] using the subject line: Site Manager – St Ives Lifestyles Centre enquiry via EthicalJobs.