Job Overview/Summary

The SAS Case Worker provides short term case management services to refugee clients who are post the initial resettlement process. Case management services are focused on medical case management, access to public benefits and emergency case management. The case worker provides additional orientation to achieve long term independence.

 

Responsibilities

Responsibilities may include, but are not limited to:

• Provide intake, needs assessment, and enrollment services for clients referred to social adjustment services

• Develop comprehensive service plans in collaboration with clients

 

• Develop working partnerships for social service providers, and ensure referral processes for clients are in place

• Assist clients with public benefits applications, including SNAP, Medicaid, WIC, and TANF

• Connect clients with medical providers as appropriate

• Develop and implement orientations related to health and public benefits

 

• Ensure case files and reports are maintained in accordance with grant requirements.

• Other duties as requested

 

Job Requirements

Education: Bachelor’s degree in social work or related field of study preferred.

 

Work Experience:

• Relevant professional experience in social service setting, including public benefits and US social services system; minimum of 2 years’ experience strongly preferred.

 

• Experience working with refugee and/or immigrant populations strongly preferred.

Demonstrated Skills & Competencies:

• Strong relationship building, diplomacy, and networking skills; ability to effectively build internal and external relationships.

• Demonstrated success working and communicating effectively in a multi-cultural environment.

 

• Self-starter with excellent problem-solving skills combined with the proven ability to multi-task, prioritize duties, and manage time effectively.

• Attention to detail and accuracy in work product.

• Fluent in English, both spoken and written; proficiency in Spanish required.

• Proficient in Microsoft Office applications (Word, Excel, Outlook); ability to use the internet and other digital tools for data entry, research and problem-solving purposes.

 

• Valid driver’s license and access to a personal, insured vehicle.