Social Media Intern

Hardship Level (not applicable for home-based)

H (no hardship)

Family

Internship

2024-12-01

November 18, 2024

The Office of the United Nations High Commissioner for Refugees (UNHCR) is mandated to lead and coordinate international action to protect refugees and resolve refugee problems world-wide.
Romania remains an important refugee receiving country since the escalation of the conflict in Ukraine, with over 4 million border crossing since February 2022 and some 77,000 refugees from Ukraine living in the country in April 2023. As the conflict in Ukraine continues and refugees from Ukraine and other countries continue to arrive in Romania, UNHCR External Relations Unit is working to ensure awareness about the refugee response in Romania. The External Relations team produces content – including graphics and audio-visual content for different platforms, including websites, social media, as well as content which is shared with media, donors, and partners for use in reporting on the overall situation.

In Romania, UNHCR maintains Facebook, Twitter (X) and YouTube accounts while exploring the adoption of new digital platforms.
The Social Media Intern at UNHCR Romania will support the office’s efforts in advancing the organization’s digital presence and engagement strategies. The incumbent will be responsible for supporting the management of various social media platforms to effectively communicate the UNHCR’s mission, initiatives, and achievements to national and international audiences.

The UNHCR Social Media Intern needs to cultivate a keen understanding of our target audience in Romania and support the production of public information messages. Working under the supervision of the Assistant Communications Officer, the intern must have an understanding of editorial and journalistic standards, refugee protection concerns and political sensitivities, and have a strong focus on communicating successfully with key demographics. The audiences will vary by location, language, and platform, among other factors, and messaging will aim to either inform, advocate or raise funds.
Contribute to the development and implementation of comprehensive social media strategies aligned with the organization’s communication objectives.
Create engaging content for social media platforms including but not limited to Facebook, Twitter, Instagram, and YouTube.
Monitor social media trends, analyze metrics, and provide insights to optimize content performance and audience engagement.
Enhance the usage of UNHCR’s Refugees Media library and archives which can be used on the social accounts.
Contribute to community management by listening to and identifying conversations on social media around global issues related to UNHCR’s mandate; make recommendations on keeping the digital community engaged in interactive and meaningful ways.
Observe sentiments that are linked to or could lead to misinformation, disinformation, and hate speech and recommend strategies to counter those.
Explore opportunities for collaboration with content creators, influencers, and other partners to reach relevant new audiences.
Coordinate with other departments and field offices to gather content.
Prepare inputs for reports and presentations on social media metrics, campaign results, and audience demographics for management review.
Perform other related duties as required.

In order to be considered for an internship, candidates must meet the following eligibility criteria:
• Be a recent graduate (having completed their studies within two-three years of applying) and
• Have completed at least two years of undergraduate studies in a field relevant or of interest to the work of UNHCR (such as communications, public information, journalism, international relations, political science, media).
Qualifications and skills
Digital content production
Editing / Copy writing
Social media analytics
Journalism
Graphic design
Data presentation

Language requirements: Proficiency in English and Romanian – essential
Relevant job experience
Desirable qualification and skills: Relevant professional experience in journalism and/or communications. Experience managing social media accounts. Experience writing scripts for and producing social videos for Facebook, Instagram, Twitter or other social media platforms. Experience with implementing and evaluating social media strategies, especially providing analysis of social media reach, performance, trending conversations, etc.

Desirable: Experience reporting, writing, editing for magazines, newspapers, and websites. Experience using digital asset management systems. Experience with digital analytics and performance reporting. Active personal social media presence.

Conditions
It is a full time role with working hours starting from 9.00am to 6:00pm Monday to Thursday and 9:00am to 3:30pm on Friday (40 hours per week). The successful candidate will be assigned to support the team in Bucharest.
Allowance: Interns who do not receive financial support from an outside party will receive an allowance to partially help to cover the cost of food, local transportation and living expenses.
Monthly allowance: approximately 2808 RON.

Recruitment as a UNHCR staff member and engagement under a UNHCR affiliate scheme or as an intern is subject to successful reference checks, and integrity clearances.
Candidates must be legally present in Romania at the time of application, recruitment and hire.
For further information on how to apply, please visit the ‘UNHCR – Application and Selection’ page, at https://www.unhcr.org/how-to-apply.html.
The recruitment process might include a written test and/or oral interview for this job opening. No late applications will be accepted.
UNHCR is committed to diversity and welcomes applications from qualified candidates regardless of disability, gender identity, marital or civil partnership status, race, colour or ethnic and national origins, religion or belief, or sexual orientation. UNHCR does not charge a fee at any stage of the recruitment process (application, interview meeting, processing, training or any other fees).

NOTE: An individual whose mother, father, son, daughter, brother or sister is a staff member of UNHCR, including a Temporary Appointment holder or a member of Affiliate Workforce, is not eligible to apply.

The UNHCR workforce consists of many diverse nationalities, cultures, languages and opinions. UNHCR seeks to sustain and strengthen this diversity to ensure equal opportunities as well as an inclusive working environment for its entire workforce. Applications are encouraged from all qualified candidates without distinction on grounds of race, colour, sex, national origin, age, religion, disability, sexual orientation and gender identity.
UNHCR does not charge a fee at any stage of its recruitment process (application, interview, meeting, travelling, processing or training.
We welcome applications from candidates with a refugee or stateless background.

Standard Job Description

Required Languages

Romanian

,

English

,

Desired Languages

,

,

Additional Qualifications

Skills

Education

Certifications

Other information

This position doesn’t require a functional clearance

Home-Based

No