Soft Skills Trainer

Position: Soft Skills Trainer
Location: Kirkuk, Iraq
Employer: Smithson Ltd.
Reports to: Learning & Development Advisor
Contract Type: Per-assignment

About Smithson Ltd.
Smithson Ltd. is a training, research, and consultancy firm operational since 2018, delivering capacity-building and professional development services to UN agencies, INGOs, government institutions, and private-sector clients across Iraq.

Purpose of the Role
The Soft Skills Trainer will design and deliver interactive training sessions in Kirkuk for diverse audiences, including entry-level professionals, mid-career staff, and community participants. The trainer will adapt content and delivery to local cultural and linguistic contexts, ensuring sessions are practical, engaging, and outcome-oriented.

Key Responsibilities

• Deliver soft skills training sessions in Kurdish and Arabic to groups of varying sizes and backgrounds.
• Develop and adapt training materials, presentations, handouts, and exercises aligned with Smithson’s training standards and brand style.
• Conduct pre- and post-training assessments to measure participant learning and progress.
• Facilitate interactive methodologies including role-plays, group work, case studies, and simulations.
• Provide individual coaching and feedback to participants where required.
• Prepare training reports, attendance records, and evaluation summaries after each session.
• Coordinate with Smithson’s project and logistics teams on scheduling, venues, and participant communication.
• Represent Smithson professionally with clients, partners, and participants in Kirkuk.

Example Training Topics

• Effective Communication and Active Listening
• Presentation and Public Speaking Skills
• Time Management and Prioritization
• Teamwork and Collaboration
• Leadership and Delegation
• Emotional Intelligence in the Workplace
• Conflict Resolution and Negotiation
• Problem Solving and Decision Making
• Customer Service Excellence
• Adaptability and Resilience
• Professional Work Ethics and Accountability
• CV Writing and Job Interview Skills

Required Qualifications and Experience

• Bachelor’s degree in education, business administration, human resources, social sciences, or a related field.
• Minimum 3 years of experience delivering soft skills or professional development training.
• Full professional fluency in Kurdish and Arabic (spoken and written) is mandatory; working knowledge of English is an asset.
• Demonstrated ability to design participatory, adult-learning-based training sessions.
• Strong facilitation, presentation, and group management skills.
• Familiarity with the Kirkuk context and ability to work with mixed-background audiences.
• Proficiency in MS Office (PowerPoint, Word) for materials preparation and reporting.

Desirable

• Training of Trainers (ToT) certification.
• Experience working with NGOs, UN agencies, or donor-funded programmes.
• Experience conducting training needs assessments.

Personal Attributes

• Culturally sensitive, patient, and energetic facilitator.
• Punctual, organized, and reliable in reporting and documentation.
• Committed to inclusive participation, including gender-balanced engagement.

Interested candidates should send their CV and a brief cover letter to careers@smithson.co with the subject line “Soft Skills Trainer – Kirkuk”. Only shortlisted candidates will be contacted.