Software Implementation Analyst

Job title:

Software Implementation Analyst

Company

Oceaneering International

Job description

Company ProfileOceaneering is a global provider of engineered services and products, primarily to the offshore energy industry. We develop products and services for use throughout the lifecycle of an offshore oilfield, from drilling to decommissioning. We operate the world’s premier fleet of work class ROVs. Additionally, we are a leader in offshore oilfield maintenance services, umbilicals, subsea hardware, and tooling. We also use applied technology expertise to serve the defense, entertainment, material handling, aerospace, science, and renewable energy industries.Position SummaryThe Software Implementation Analyst plays a key role in configuring and deploying our software solutions to meet customer-specific requirements. The position involves working closely with customer focal points to understand requirements, and define workflows, while collaborating with internal teams to ensure seamless implementation.This individual acts as the bridge between our customers, software development, and operational teams during onboarding and during configuration scopes, ensuring that our solutions are tailored to support best practices and deliver maximum valueDuties And ResponsibilitiesKey Responsibilities and Competencies required for the Role include but are not limited to as outlined below:

• Work directly with customers to gather requirements and translate them into software configurations that align with business and software-specific processes.
• Collaborate with other roles to deliver the end-to-end implementation process, from initial discovery and planning through to testing, deployment, and post-go-live support.
• Define and optimise workflows in collaboration with cross-functional teams to enhance efficiency and best practices.
• Configure software applications, ensuring they are tailored to meet customer-specific needs.
• Conduct user training and provide guidance to help customers maximise the benefits of the software.
• Troubleshoot implementation issues, identifying areas for improvement and driving solutions.
• Maintain detailed documentation of configurations, workflows, and best practices.
• Continuously refine the implementation process based on feedback and industry trends.

Qualifications

• Degree level education in software, technology, or related discipline, or relevant industry experience.
• Previous experience in software or business analysis or application configuration.
• Good analytical and problem-solving skills, with the ability to understand complex requirements.
• Strong communication and stakeholder management skills, with the ability to liaise between technical and non-technical teams.
• Hands-on experience in software configuration, third party integration and application implementation.
• Ability to map workflows and recommend process improvements based on best practices.
• Strong attention to detail, with a structured and methodical approach to project delivery.
• A proactive and adaptable mindset, able to work independently and within a team.

How To ApplyRegular full-time employees who apply will be considered along with external candidates. Employees with less than six months with their current position are not eligible to apply for job postings. Please discuss your interest in the position with your current manager/supervisor prior to submitting your completed application. It is highly recommended to apply through the PeopleSoft or Oceanet portals.Closing StatementWe offer a competitive salary, a comprehensive benefits package and the opportunity to advance in an international company. To apply, click ‘Apply Now’.

Expected salary

Location

Aberdeen

Job date

Sat, 17 May 2025 00:33:25 GMT

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