Special Events Manager – Campus Services

Are you ready to join a community leading in innovative teaching and learning? 

Kennesaw State University is one of the 50 largest public institutions in the country. With our growing enrollment and global reach, we are enjoying increased prominence among Georgia’s colleges. We offer more than 150 undergraduate, graduate, and doctoral degrees to over 43,000 students. Our entrepreneurial spirit, high-impact research, and Division I athletics also draw students from throughout the region and from 92 countries across the globe. Our university’s vibrant culture, career opportunities, and rich benefits make us an employer of choice. We are searching for talented people to join our mission. Come to KSU and find your passion.

Our Kennesaw campus is located at 1000 Chastain Road NW, Kennesaw, GA 30144.

Provides oversight and management of Campus Services’ elements of mission critical events including Open House events, orientation dates, Move-In, and other campus events, while creating exemplary experiences for prospective students and families. Represents the department at events for students and parents. Responsible for planning, coordinating, managing and overseeing events on Kennesaw State University’s campuses and/or locations. Works collaboratively with the marketing team, departments, Strategic Communications and other campus partners to help guide marketing and communication efforts. Works alongside leaders to produce marketing campaigns that educate the KSU community on services offered.

KEY RESPONSIBILITIES:
1. Collaborates with internal and external teams to coordinate Campus Services-related components of events for incoming and/or prospective student events, as well as other events as assigned
2. Responsible for the planning, coordination, and oversight of events for Campus Services’ departments
3. Collaborates in the creation and distribution of educational materials for students, faculty, staff, and visitors regarding Campus Services
4. Serves as the primary Campus Services contact on university-wide committees including but not limited to, Move-In, Pumpkin Launch, Geek Week, Staff Appreciation, Homelessness Awareness Week, Homecoming, Week of Welcome
5. Determines long term goals for Campus Services events
6. Develops regular reports including attendance and engagement to evaluate and report on the Return on Investment (ROI)
7. Coordinates with Legal Affairs and Procurement to secure vendors for events as needed
8. Responsible for the assigned marketing and communications campaigns
9. Creates marketing and communication plans and with deadlines for various stages of a project or campaign
10. Assists departments to better understand the overarching marketing and communication goals and constraints to better achieve department goals
11. Meets with departments regularly to understand project details, give progress updates on existing projects, and analyze overall marketing plan performance
12. Speaks on behalf of Campus Services during orientations, open houses, live-streamed events as needed May provide supervision and training for assigned staff and/or student assistants
13. Researches, coordinates, and manages special projects on behalf of Campus Services as assigned

Educational Requirements
Bachelor’s degree from an accredited institution of higher education
Other Required Qualifications
Current, valid and unrestricted Georgia driver’s license
Required Experience
Three (3) years of relevant work experience

Preferred Educational Qualifications
An advanced degree from an accredited institution of higher education in a related field
Preferred Experience
Previous higher education event management experience a plus

ABILITIES
Able to attend and participate regularly scheduled meetings
Outgoing personality with ability to deliver positive customer service experience to internal and external departments, campus guests, and incoming and prospective students
Able to create and establish working relationships with internal and external campus, partners, both to ensure timely communication, maximization of collaboration efforts, and overall customer satisfaction
Able to handle multiple tasks or projects at one-time meeting assigned deadlines
Able to work in a high energy environment under pressure
Able to manage logistics of multiple events happening simultaneously over the course of the academic year
Able to develop and maintain strong partnerships within assigned departments, understanding key business strategies and objectives
KNOWLEDGE
Knowledge of event planning and execution processes
Knowledge of marketing and communication processes
SKILLS
Excellent interpersonal skills, initiative, teamwork, problem solving, organization, communication (verbal and written), time management, project management, and presentation skills
Proficient with computer applications and programs associated with the position (i.e., Microsoft Office suite)
Strong Attention to detail and follow up skills
Strong customer service skills and phone and e-mail etiquette

Kennesaw State University is an Equal Employment Opportunity Employer. The University is committed to maintaining a fair and respectful environment for living, work and study. To that end, and in accordance with federal and state law, Board of Regents policy, and University policy, the University prohibits harassment of or discrimination against any person because of race, color, sex (including sexual harassment, pregnancy, and medical conditions related to pregnancy), sexual orientation, gender identity, gender expression, ethnicity or national origin, religion, age, genetic information, disability, or veteran or military status by any member of the KSU Community on campus, in connection with a University program or activity, or in a manner that creates a hostile environment for members of the KSU community.
For additional information or to file a complaint under the provisions of this policy, students, employees, applicants for employment or admission or other third parties should contact the Office of Institutional Equity at English Building, Suite 202, [email protected].

This is a supervisory position.
This position does not have any financial responsibilities.
This position will be required to drive.
This role is considered a position of trust.
This position does not require a purchasing card (P-Card).
This position may travel 1% – 24% of the time

• Standard Enhanced
• Education
• DMV
• 9 Panel Lab Drug Test

Per the University System of Georgia background check policy, all final candidates will be required to consent to a criminal background investigation. Final candidates may be asked to disclose criminal record history during the initial screening process and prior to a conditional offer of employment. Applicants for positions of trust with screening results which confirm a disqualifying criminal history will be immediately disqualified from employment eligibility.

All applicants are required to include professional references as part of their application process. Some positions may require additional job-based screenings such as motor vehicle report, credit check, pre-employment drug screening and/or verification of academic credentials.

https://www.usg.edu/hr/assets/hr/hrap_manual/HRAP_Background_Investigation_Employment.pdf