Specialist Support Coordination

• Work within a values driven, progressive organisation
• Competitive remuneration package with salary packaging benefits available
• Ongoing Full-time opportunity with flexible work arrangements

About the Opportunity

We deliver high quality support coordination and specialist support coordination to people with a disability and their families. Melbourne City Missions operates its disability services under the National Disability Insurance Scheme (NDIS), Disability Act 2006 and Department of Health and Human Services (DHHS) legislation.

The Support Coordination team aims to facilitate outcomes for people with disability by adhering to the principles of a rights-based approach, delivered with respect and integrity by professionals with a high standard of customer service.

Support Coordination aims to build individual capacity to:

• Navigate the NDIS system and educate on what supports can be funded
• Support the participant to achieve their goals
• Link participants into funded and community supports
• Keep track of plan funding whilst empowering participants and families to make decisions in relation to who supports them and how their funding is used
• Ensure cultural awareness and safety for participants

Being a valued member of the support coordination team, you will go above and beyond to strengthen our participants’ abilities to coordinate and implement supports and participate fully in the community.

About you

We are looking for someone who can:

• Provide advice and consultation with participants, their families and other stakeholders in response to complex and challenging situations.
• Develop action plans following consultation with participants, their families and other stakeholders to resolve challenges arising from complexity.
• Provide support and advice to other support coordinators in relation to support coordination delivery.
• Liaise and collaborate with key stakeholders to establish mutual goals of coordinating service delivery for participants.
• Maintain accurate and complete records of your work activities in accordance with legislative requirements and MCM’s records, information security and privacy policies and requirements.

Benefits of working with MCM include:

• Diverse and inclusive organisation
• Attractive Salary Packaging benefits
• Supportive learning and development environment
• Culture of continuous improvement

Essential

• Tertiary qualification (Psychology, occupational therapy, social work, speech pathology or a similar field) and/or significant experience working in the Community Services sector (Disability, Mental Health, Housing, Justice)
• Membership to with a regulatory body relevant to the tertiary degree (e.g. AHPRA, AASW)
• Minimum twelve months’ experience providing Support Coordination or Case Management with complex clients.
• Knowledge of National Disability Insurance Scheme and relevant legislation including the NDIS Act 2013 and Disability Act 2006.
• Expert communication (both written and oral) skills and able to manage complex relationships
• Flexible and able to work effectively within a changing environment
• NDIS awareness, particularly in relation to support coordination and the importance of choice and control for participants
• Demonstrated ability to develop positive relationships with a range of participants, their families, and their service providers
• Experience working with vulnerable and disadvantaged groups in the community
• Awareness of local community programs and services such as homelessness services, mental health supports, mainstream housing options, justice system.

Screening Criteria

• National Police check
• Working with Children check
• Valid Victorian Drivers license
• Right to Work in Australia

Please apply early. Please click “Apply Now” and include your current resume and cover letter.

Please review the position description to understand more about the role and responsibilities. For assistance with your application please email: [email protected] using the subject line: Specialist Support Coordination enquiry via EthicalJobs.

About MCM

MCM is an inclusive and equal opportunity employer with a strong commitment to safety. MCM embraces differences because we know that diversity and inclusion help us to attract, recruit, engage and retain talented people.

We are a leading not-for profit-for-purpose organisation that offer a broad range of services in Early Years, Disability, Homelessness, Palliative Care and Education.

Our commitment to Safety

MCM is committed to the safety of its clients and employees, taking a zero-tolerance approach to violence within the workplace and abuse, including child abuse and abuse of people with disability. All employees are required to comply with the Child Safe Standards.

Our commitment to Diversity

At MCM, we embrace differences in gender, age, ethnicity, race, cultural background, disability, religion and sexual orientation. We know that diversity and inclusion helps us to attract, recruit, engage and retain a team of talented people.

A position description is attached.