Spring 2025 Resettlement Casework Intern

SCOPE OF RESETTLEMENT CASEWORK INTERN WORK: The Resettlement Program is the first point of contact for newly arrived refugees and offers support, guidance and counseling though all stages of resettlement. Case Managers provide initial services to orient refugees to life in the U.S., including (but not limited to) securing housing, addressing medical concerns, registering children in school, applying for Social Security and State ID cards, and linking refugees to our internal and mainstream services. Case Managers also offer counseling in home-budgeting, crisis intervention, family counseling and other areas of social adjustment. Employment is an essential element in helping refugees become economically self-sufficient. Please note that all internships are unpaid. This position requires a minimum of 15 hours a week for 3 consecutive months.

RESPONSIBILITIES: The Resettlement Casework Intern will assist case managers with the following tasks:

• Working with IRC Case Management team to complete core resettlement services

• Assisting with quality assurance (QA) process, scanning, and uploading documents 

• Assisting clients in completing change of address forms (AR-11)

• Providing transportation from/to appointments, and grocery shopping

• Conducting wellness checks with clients

• Dropping off important documentation to client homes

• Providing general administrative support such as case notes and documentation

• Assisting with client walk-in days and screening clients

• Connecting refugees with the medical providers

• Other duties as assigned

REQUIREMENTS: 

• Excellent communication and writing skills

• Organized with attention to detail

• Able to work independently and under pressure

• An interest in international and refugee issues

• Creativity and initiative to follow through on projects

• Strong desire to help people and enthusiasm for working in a multi-cultural setting

• Computer literacy – preferably with PC systems

• A car/driver’s license is beneficial

• Submit intern hours on volunteer dashboard

This will be an in-person role.

This position will report to the Casework Supervisor.