Staff Counsellor SSA10 Kampala 3months

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NOTE: WFP DOES NOT SOLICIT FOR FEES OR ANY FORM OF PAYMENT FROM JOB APPLICANTS

WFP is looking for talented people who are committed to joining our efforts to eradicate hunger. It offers unlimited opportunities to grow your professionalism,  talent and expertise. Start your journey to be a member of the world-wide effort to eradicate hunger. WFP has a policy of affirmative action for women.

ABOUT WFP

United Nations World Food Programme (WFP) is the world’s largest humanitarian agency, fighting hunger worldwide. The mission of WFP is to help the world achieve Zero Hunger in our lifetimes. Every day, WFP works worldwide to ensure that no child goes to bed hungry and that the poorest and most vulnerable, particularly women and children, can access the nutritious food they need. In emergencies, WFP gets food to where it is needed, saving the lives of victims of war, civil conflict and natural disasters. After an emergency, WFP uses food to help communities rebuild their lives. On average, WFP reaches more than 80 million people with food assistance in 80 countries each year. The organization has the global footprint, deep field presence and local knowledge and relationships necessary to provide access to food and contribute to lasting solutions, especially in many of the world’s most remote and fragile areas.

Brief description of WFP in Uganda

WFP delivers food assistance in emergencies and work with communities to improve nutrition and build resilience. WFP provides life-saving food assistance and livelihood opportunities to refugees in Uganda. In addition, WFP assists the most vulnerable people in Karamoja with food and nutrition assistance. Finally, WFP works with smallholder farmers and links them to markets.

As Uganda strives to achieve Zero Hunger by 2030 and become a middle-income country by 2040, WFP is also assessing its relevance and repositioning its role in Uganda.

ARE YOU UP TO THE CHALLENGE?

We are seeking a qualified individual for the position of  Staff Counsellor to be based in Kampala. The selected candidate will be employed on a Special Service Agreement for 3months

ORGANIZATIONAL CONTEXT

These jobs are located in the Regional Bureaux (RBs), Headquarters (HQ) and large Country Offices (COs). Staff Counsellors report to the Director or the designate, and functionally to the Chief of Staff Counselling Unit in HQ. When required, a few large Country Offices may share one Staff Counsellor. This job requires regular or on short-notice travelling to Country/Area/Field offices.  

JOB PURPOSE

To provide efficient and effective psychological counselling to staff requiring support related to work-place difficulties or personal issues. A large emphasis is placed on extensive engagement with staff and promotion of staff well-being.

KEY ACCOUNTABILITIES (not all-inclusive)

1. Provide active psychological support including during emergencies and/or after critical incidents to ensure continued staff well-being and that managers and staff are provided with the effective support to manage change.
2. Actively engage with management and staff to establish relationships based on trust and respect;
3. Provide emotional and psychological support to employees and management during the organizational alignment process through group and individual sessions;
4. Work closely and collaboratively with managers at all levels in the Country to ensure a psychologically healthy work place;
5. Maintain and enhance the country based specific content for the Wellbeing app and provide a range of general and context specific trainings related to change management, resilience, conflict resolution, team-building and cultural sensitivities to improve morale, health, and team dynamics in the country office.

KEY ACCOUNTABILITIES 1/2

6 Deliver workshops, trainings, and information sessions on a wide range of topics (e.g., stress management, team building, problem-solving, conflict resolution, etc.) to ensure that staff regularly receive relevant information and are aware of sources where to find information or assistance.

7. Maintain the highest ethical standards related to the provision of psychological services consistent with the Wellness Division Ethical Guidelines and Standards of Practice;

8. Prepare comprehensive reports, plan budget for missions, trainings and plan and implement other staff counselling activities to ensure the provision of cohesive counselling services.

9. Maintain at all times, high standard of professional ethics and confidentiality consistent with the Wellness Division Ethical Guidelines and Standards of Practice, actively engage with management and staff, listen to their concerns, and stay approachable.

10. Other as required.

WFP LEADERSHIP FRAMEWORK

Leads by Example with Integrity

Upholds WFP values, principles, and standards:

Demonstrates and encourages others to uphold the WFP values, principles and standards Respects others and values diversity:

Values diversity using respectful and inclusive language, and encourages others to do the same Stays focused and calm under pressure:

Stays focused and calm when under pressure and encourages others to do the same

Demonstrates humility and a willingness to learn:

Shows humility and a willingness to learn and share knowledge, frequently seeking and acting on feedback, and taking up opportunities to develop

Drives Results and Delivers on Commitments

Delivers results for maximum impact:

Holds self and/or others accountable for the delivery of results Delegates appropriately:

Delivers results against delegated tasks and seeks guidance and support where needed Adapts readily to change:

Responds readily to change adjusting work as needed

Fosters Inclusive and Collaborative Teamwork

Is inclusive and collaborative: Promotes inclusive teamwork and psychological safety by sharing ideas and openly raising issues

Gives timely and constructive feedback:

Supports development for others by giving timely and constructive feedback

Builds and shares new perspectives:

Listens attentively to others to capture, learn, build and share new perspectives

 

WFP LEADERSHIP FRAMEWORK

Applies Strategic Thinking

Communicates and fulfils WFP’s vision:

Fulfils WFP’s vision and is able to explain how their objectives support the vision

Embraces curiosity and new ways of doing things:

Demonstrates curiosity, and proposes new ways of doing things when relevant Analyses and evaluates data:

Gathers data and shares knowledge to inform team decision making

Considers the impact of decisions:

Implements decisions and asks questions to understand the impact for wider objectives

Builds and Maintains Sustainable Partnerships

Builds partnerships: Builds partnerships by seeking out opportunities to work with others

Collaborates to deliver common objectives:

Collaborates with partners by sharing information and working together to deliver common goals

STANDARD MINIMUM QUALIFICATIONS

Education:

Advanced university degree (Doctorate, Masters or equivalent) in Clinical or Counselling Psychology, Psychiatry or demonstrably equivalent studies from a recognized institution. Registration as a mental health professional in the country of origin is required. Additional training or certification in a broad range of related fields, such as alcohol/substance abuse, resilience, cross-cultural communication, conflict resolution, mediation, trauma etc. will be an advantage.

Experience:

Minimum five (5) years of progressively responsible professional post graduate experience relevant to the field is required. Experience either working in a hardship location or providing counselling services to staff working under very difficult and insecure environments is an asset.

KNOWLEDGE AND SKILLS

Specialist expertise in the assessment of mental health needs and the assessment of risk. Broad knowledge of all facets of counselling services and demonstrated skills to create a trusted environment in which others can talk confidentially. Ability to manage crisis situations which involve diverse actors and stakeholders. Ability to identify clients’ needs and suggest appropriate solutions. Excellent communication skills (oral, written and presentation). Conflict resolution and mediation skills. Ability to communicate effectively with people of both genders and diverse national and cultural backgrounds. Skills in designing and delivering trainings/information sessions on a number of subjects and ability to adapt those to different audiences.

Fluency (level C) in English language.

DEADLINE FOR APPLICATIONS

2nd May 2024

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WFP has a zero-tolerance approach to conduct such as fraud, sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination. All selected candidates will be expected to adhere to WFP’s standards of conduct and will therefore undergo rigorous background verification internally or through third parties. Selected candidates will also be required to provide additional information as part of the verification exercise. Misrepresentation of information provided during the recruitment process may lead to disqualification or termination of employment

WFP will not request payment at any stage of the recruitment process including at the offer stage. Any requests for payment should be refused and reported to local law enforcement authorities for appropriate action.