Strategy & Operations Manager

The International Rescue Committee (IRC) responds to the world’s worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is one of the world’s largest international humanitarian non-governmental organizations (INGO), at work in more than 40 countries and more than 25 U.S. cities helping people to survive, reclaim control of their future and strengthen their communities. A force for humanity, IRC employees delivers lasting impact by restoring safety, dignity and hope to millions. If you’re a solutions-driven, passionate change-maker, come join us in positively impacting the lives of millions of people world-wide for a better future.

This role reports into the IRC’s Executive Director of the Movement Against Malnutrition. The Movement Against Malnutrition is a new, highly ambitious effort to ensure all children with acute malnutrition receive life-saving treatment, transforming a broken humanitarian system into a successful one and saving the lives of up to 2 million children a year. IRC has led ground-breaking work on malnutrition for years, and this initiative builds upon all the successful efforts to date by IRC staff and partners. IRC’s successful track record on child malnutrition includes the design and testing of a radically simpler, scalable treatment protocol for all forms of acute malnutrition; annual treatment of over 400,000 children with acute malnutrition in 17 countries; and courageous advocacy to change the current humanitarian system to better meet the needs of children.

Job Overview/Summary:

The Strategy and Operations Manager is responsible for preparing and managing day-to-day activities required for running the portfolios of the Executive Director, as well as supporting critical initiatives and high priority projects. The ideal candidate will provide 50% support on administrative tasks including scheduling support for meetings, organizing trips, and reconciling expenses and 50% support the Head of Strategy and Operations to run complex strategic projects as part of the Movement Against Malnutrition. Effective execution will require preparation for engagements, structured communication skills, and the ability to handle multiple priorities in collaboration with cross-functional colleagues.

Major Responsibilities:

● Execute day-to-day scheduling and support of the Executive Director’s meetings and engagements.

● Evaluate and prioritize requests against strategic priorities and proactively find opportunities to increase the efficiency and effectiveness of the Executive Director.

● Serve as a liaison between the Executive Director and key partners and oversee follow-up through to completion.

● Conceptualize and coordinate international travel as needed, including program meetings, flight, accommodation, visa application, and ground transportation.

● Review and submit expense reports, purchase orders, contract payments and other finance transactions for approval.

● Own key internal communications streams including gathering and sharing information and updates, and play a key role in contributing to more transparent knowledge sharing of malnutrition work across the IRC.

● Visually represent information in compelling formats for high-profile presentations and documents to enhance visual appeal, understanding, and uptake of information, including through slide decks, documents, and templates.

● Support the Head of Strategy and Operations on projects related to the Movement Against Malnutrition strategy, e.g. data and information collection and analysis, developing and implementing workstreams as part of the strategy development process, working with departmental leads to draft and execute implementation plans, tracking KPIs, etc.

● Support the Head of Strategy and Operations with operations and administrative tasks, e.g., scheduling, hiring, creating briefing materials, event planning, grant management, working with Finance and Grants teams, etc.

Development Value:

● Unparalleled exposure to senior leadership of IRC

● Substantial expansion in global perspective and immersion in strategies and operations that drive leading NGOs

● Strong track record of people migrating from similar positions into elevated roles

Key Working Relationships:

**Position Reports to:**Executive Director, Malnutrition Campaign

Position directly supervises: N/A

Other Internal and/or external contacts: Works closely with other departments across the organization

Job Requirements:

**Education:**Bachelor’s degree or equivalent experience

Must be able to work on-site in NYC office

Work Experience:

● Minimum: Minimum 3 years of full-time professional work experience, with at least 2 years of experience working at a complex organization and/or with senior collaborators

Demonstrated Skills and Competencies:

Minimum:

● Passion for our Mission: Demonstrated interest in the humanitarian sector and the IRC’s mission

● Structured Communication Skills: Ability to communicate and collaborate with tact and diplomacy, both orally and in writing

● Prioritization and Organization: Ability to organize, plan, schedule, determine/balance priorities and meet deadlines, with high attention to detail.

● Interpersonal skills & Executive Presence: Ability to engage diverse stakeholders, build long-term relationships, and create a collaborative and inclusive environment, especially when working across departments or time sensitivity

● Problem Solving: Ability to take initiative, function independently and navigate ambiguity

● Service-orientation and flexibility: dedication to help and support in a fast-paced, constantly evolving environment

● Learning Approach: Strong computer proficiency in Microsoft Word, Excel, Power Point and Outlook. Adept at learning new technology platforms.

**Language Skills:**English (fluent); French, Spanish, or Arabic is a plus

Compensation:

Posted pay ranges apply to US-based candidates. Ranges are based on various factors including the labor market, job type, internal equity, and budget. Exact offers are calibrated by work location, individual candidate experience and skills relative to the defined job requirements.

US Benefits:

The IRC offers a comprehensive and highly competitive set of benefits. All US employees are eligible for sick time, a 403b retirement savings plans: up to 4.5% immediately vested matching contribution, plus an 3-7% additional IRC contribution, and an Employee Assistance Program which is available to our staff and their families to support in times of crisis and mental health struggles.

In addition, full-time employees are eligible for 10 US paid holidays, 20-25 paid time off days, disability & life insurance, medical, dental, and vision insurance (employee contribution starting at $135, $7, and $5 per month respectively) and FSA for healthcare, childcare, and commuter costs. Part-time employees are eligible for a proportionate amount of paid time off. These additional benefits apply to employees who work at least 6 months within a 12 month time period.

Standard of Professional Conduct: The IRC and the IRC workers must adhere to the values and principles outlined in the IRC Way – our Code of Conduct. These are Integrity, Service, Accountability, and Equality.

Commitment to Gender, Equality, Diversity, and Inclusion: The IRC is committed to creating a diverse, inclusive, respectful, and safe work environment where all persons are treated fairly, with dignity and respect. The IRC expressly prohibits and will not tolerate discrimination, harassment, retaliation, or bullying of the IRC persons in any work setting. We aim to increase the representation of women, people that are from country and communities we serve, and people who identify as races and ethnicities that are under-represented in global power structures.