tendersglobal.net
| Working Title | Student Accounts Assistant |
|---|---|
| Brief Summary of Job Description | The Student Accounts Assistant greets and answers questions from students, parents, employees and visitors. The Student Accounts Assistant receipts the money that the University receives from students and departments and assists in student account processing and balancing. The position also assists with various office administrative duties. |
| Job Duties | Greet all visitors to the office and provide outstanding customer service and interact extensively with students, parents, and other departments on campus. Access and interpret student account information from the student information system to assist students with questions or problems regarding their student account billing statement. Verify account status for disbursement of student refunds and loan checks. Assist students with retrieving 1098-T tuition statement and supporting information. Maintain privacy and protection of student information in compliance with federal, state & University regulations. Assist in auditing and reconciling tuition calculations, receipts, and financial aid posted to the student accounts. Reply to Finance Office email inquiries. Receipt all campus payments and balance cash drawer. Assist campus departments with questions or problems regarding departmental deposits. Prepare the banking deposits and take the deposit to the bank. Process Loper Dollar deposits and answer questions regarding the program. Assist Public Safety in selling and distributing parking permits, receipting payments, updating related systems, and reconciling transactions as needed. Process and reconcile credit card payments safeguarding cardholder information in accordance with UNK credit card security guidelines. Verify & post charges and waivers for various campus programs such as Employee Tuition Waivers, National Student Exchange, Outgoing Study Abroad, and College Prepaid programs. Post charges and waivers related to English Language Institute (ELI) classes. For students on incoming student exchange agreements, audit and adjust student accounts according to exchange agreements. Coordinate with the Office of Financial Aid and UNK Global to apply scholarships or waivers. Process Title IV Withdrawal & Last Day Attends paperwork for the Financial Aid office. Verify adjustments are made on the student account and send letters to the students. Monitor the outstanding check list for student refunds, communicate with students about uncashed refund checks, and coordinate return of federal funds when required by federal regulations. Process rejected/returned direct deposit refunds and correspond with students to correct banking information. Correspond with students regarding paper refund checks, mail out in accordance with federal requirements. Prepare billing invoices to third parties for certain types of scholarships. Reconcile the Outside Scholarships monthly. Perform or assist with other accounting reconciliations as needed. Other Finance Office administrative duties include procurement, office supply inventory, copier maintenance & meter readings, work orders, and other duties as assigned. |
| Required Qualifications | High school education and one year of accounting or cashiering experience; or a combination of education and experience from which comparable knowledge and abilities can be acquired. Excellent cash handling skills and the ability to type and/or keyboard with accuracy. Strong attention to detail. Ability to successfully multitask, set priorities, and complete projects. Courteous, friendly, strong customer service skills; willingness to be flexible and work as a team. Excellent oral, written and interpersonal skills. Must demonstrate computer knowledge including a good working knowledge of MS Office applications. |
| Preferred Qualifications | Demonstrated experience with Peoplesoft and CashNet systems. Proficiency in digital tools: adept at advanced spreadsheet and word processing functions, navigating the internet, using DocuSign and Adobe Acrobat, maintaining webpages, and skilled in other relevant applications. |
| Physical Demands | |
| Schedule | M-F, 8am-5pm, 40 hours |
| Desired Start Date | 02/15/2024 |
| Is this position temporary? | No |
| Position End Date (if temporary) | |
| Special Instructions to Applicant | |
| Special Conditions for Eligibility |
Posting Detail Information
| Posting Number | S20230114P |
|---|---|
| Close Date | |
| Open Until Filled | Yes |
| Application Review Date: Initial application review will begin on this date. Applications received prior to this date will be considered. Applications received after the review date may be considered. | 01/16/2023 |
| For questions regarding the online application process, please contact: | 308-865-8516 or employment@unk.edu |
| For questions regarding the position, please contact: | 308-865-8524 or purdyj@unk.edu |
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