Student Services Coordinator-CAS Office of Student Services & Admissions

Student Services Coordinator-CAS Office of Student Services & Admissions

About the College of Arts and Sciences Student Services and Admissions Office

The Arts & Sciences Student Services and Admissions Office is a large and dynamic unit dedicated to delivering excellent service to students, faculty, and staff. The office staff support a one-stop student services model for the college’s 4,700 undergraduate students from time of admission to graduation. Our staff help guide each student on their path to success, however they define it, building a foundation for lifelong growth, opportunity, and discovery.

Cornell enrollment representatives across its administrative offices and within its colleges, schools, and units share a mission to partner with students, faculty, staff, and alumni, supporting strategic enrollment goals defined by the university so that any person can find instruction in any study. Enrollment services are carried out through a matrixed organizational system in which staff in Division of Enrollment offices regularly collaborate with colleges, schools, and units, establishing partnerships and resource for all staff serving enrollment functions.

The Opportunity

The Student Services Coordinator plays a vital role in supporting various special programs including Cornell in Washington, the CAPS-Beijing Program, the International Exchange Program, as well as study abroad initiatives within the office. Additionally, the Student Services Coordinator is responsible for room scheduling using the university’s 25Live system, assisting with the Academic Records Committee (ARC), maintaining and updating student records, and providing support for the Arts & Sciences First-Year Advising Seminars. This role also involves coordinating front desk operations to ensure consistent and high-quality service delivery to students, staff, and faculty.

Key Responsibilities:

• Provide administrative support for special programs and study abroad initiatives.
• Coordinate room scheduling activities using the university’s 25Live system.
• Assist with Academic Records Committee (ARC) tasks.
• Provide scheduling support for First-Year Advising Seminars.
• Coordinate front desk operations, including managing student worker assignments.
• Collaborate with admissions, advising, and registrar/operations colleagues.
• Serve as a resource to department undergraduate coordinators.
• Partner with university offices such as the Office of Global Learning, Bursar, Financial Aid, and the Office of the University Registrar.

This is a full-time (39 hours/week) endowed position that is based in Ithaca, NY and fully on-site. Typical work hours are 8am-4:30pm Monday through Friday.

What We Need

We are looking for a team member who is welcoming, collaborative, and organized. Additionally, you will: 

• Hold an Associate’s degree and 2 to 4 years’ experience or equivalent combination of both education and experience.
• Be able to multi-task in a fast-paced environment.
• Have strong attention to detail and effective written and oral communication skills.
• Have experience in or ability to quickly learn scheduling tools and student information systems.
• Be committed to supporting diversity, equity, access, inclusion, and wellbeing.
• Be passionate about working in an organization that values and promotes diversity, equity, inclusion, anti-racism, and wellbeing.

If you possess these experiences and skills this may be the role for you! There are a few other qualifications that we would view as incredibly helpful in this role, to include: 

• Experience with PeopleSoft, Salesforce, degree audit, and the 25Live scheduling tool. Knowledge of Cornell, and experience working in an academic unit.

A cover letter and resume are required for further consideration for this position.

Rewards and Benefits

• This position is located in Ithaca, NY and completely on-site.
• Cornell receives national recognition as an award-winning workplace for our health, wellbeing, sustainability, and diversity initiatives.
• Our benefits programs include comprehensive health care options, generous retirement contributions, access to wellness programs, and employee discounts with local and national retail brands. We invite you to follow this link to get more information about our benefits: https://hr.cornell.edu/benefits-pay .
• Follow this link to learn more about the Total Rewards of Working at Cornell: https://hr.cornell.edu/jobs/your-total-rewards .
• Our leave provisions include three weeks of vacation and 13 holidays: Martin Luther King, Jr. Day, Memorial Day, Juneteenth, Independence Day, Labor Day, Thanksgiving and the day after, and an end of the year winter break from December 25-January 1.
• Cornell’s impressive educational benefits include tuition-free Extramural Study and Employee Degree Program, tuition aid for external education, and Cornell Children’s Tuition Assistance Program.

Visa Sponsorship is not available for this position.

Familiarize yourself with Cornell’s COVID-19 workplace guidance as well as the university’s COVID-19 services and information .

University Job Title:

Student Services Asst IV

Job Family:

Student Services

Level:

D

Pay Rate Type:

Hourly

Pay Range:

$23.50 – $27.67

Remote Option Availability:

Fully Onsite

Company:

Endowed

Contact Name:

Jamie Doss

Job Titles and Pay Ranges:

Non-Union Positions

Noted pay ranges reflect the potential pay opportunity for each job profile. The hiring rate of pay for the successful candidate will be determined considering the following criteria:

• Prior relevant work or industry experience

• Education level to the extent education is relevant to the position

• Unique applicable skills

• Academic Discipline (faculty pay ranges reflects 9-month annual salary)

To learn more about Cornell’s non-union staff job titles and pay ranges, see Career Navigator .

Union Positions

The hiring rate of pay for the successful candidate will be determined in accordance with the rates in the respective collective bargaining agreement. To learn more about Cornell’s union wages, see Union Pay Rates .

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For general questions about the position or the application process, please contact the Recruiter listed in the job posting or email [email protected] .

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EEO Statement:

Diversity and Inclusion are a part of Cornell University’s heritage. We are a recognized employer and educator valuing AA/EEO, and we do not tolerate discrimination based on any protected characteristic, including race, ethnic or national origin, citizenship and immigration status, color, sex/gender, pregnancy or pregnancy-related conditions, age, creed, religion, actual or perceived disability (including persons associated with such a person), arrest and/or conviction record, military or veteran status, sexual orientation, gender expression and/or identity, an individual’s genetic information, domestic violence victim status, familial status, marital status, or any other characteristic protected by applicable federal, state, or local law. We also recognize a lawful preference in employment practices for Native Americans living on or near Indian reservations in accordance with applicable law. 

Cornell University embraces diversity and seeks candidates who will contribute to a climate that supports students, faculty, and staff to all identities and backgrounds. We encourage individuals from underrepresented and/or marginalized identities to apply.

2024-03-12