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ISEP is a non-profit organization dedicated to helping students overcome the financial and academic barriers to international experiences: studying, interning and volunteering. Through ISEP, student build real connections and gain a true understanding of what it is like to live in another culture, thereby developing inter-cultural competencies and a global outlook. ISEP is a non-profit organization dedicated to helping students overcome the financial and academic barriers to international experiences: studying, interning and volunteering. Through ISEP, students build real connections and gain a true understanding of what it is like to live in another culture, thereby developing inter-cultural competencies and a global outlook.
Since our founding in 1979, we have become the largest global membership network for student mobility in the world, with 300 member universities in 50 countries.
POSITION SUMMARY
Student Services (SSOs) are primarily responsible for supporting students from the time they express interest in an ISEP study, intern, or volunteer abroad program through the completion of their program. They work with students to choose appropriate programs that meet their academic and personal goals, advise on the application and course selection processes, prepare students to depart for their programs, and provide support while on program. Each SSO is assigned a geographic region and is expected to maintain up-to-date knowledge on the universities and program opportunities located within their region.
The Supervisor for Program Operations supervises 2 team members from the Student Services team, serves as the SSO for their designated region, leads SEVIS processes, and takes on a leadership role for all students in on-program phase.
PRINCIPAL RELATIONSHIPS
External: ISEP Coordinators, ISEP Students, U.S. Department of State-Bureau of Educational and Cultural Affairs, Student and Exchange Visitor Program-SEVP, U.S. Department of Homeland Security
Internal: Student Services Officers, Member Relations, Marketing, IT
KEY JOB RESPONSIBILITIES
Supervisor- Program Operations
Student Services Officer
REQUIRED QUALIFICATIONS
DESIRED QUALIFICATIONS
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