Student Success Officer Fixed term until 1st August 2024 in the first instance

Salary Range

£25,138 – £29,605 per annum

School/Department

Faculty of Engineering and Technology

Liverpool John Moores University (LJMU) is a distinctive, unique institution, rooted in the Liverpool City Region and with a global presence. Our students and staff, past, present, and future, are the beating heart of our city and can be found in every corner of every industry and community. We couldn’t exist anywhere else and have shaped the city in which we belong. Working with the people of Liverpool to improve lives and support communities is at the heart of why we were founded and why we exist today.

The Faculty of Engineering and Technology (FET) is a diverse faculty, incorporating four academic schools. Our teaching discipline areas reflect our subject diversity and include Astrophysics, Civil Engineering and Built Environment, Computer Science and Mathematics, and Engineering.

As a Student Success Officer you will be responsible for monitoring student attendance and engagement, working proactively with students who are not engaging with teaching and learning. Working closely with FET staff to ensure that students at risk of low engagement or non-continuation receive personalised and targeted interventions. You will use the University’s data systems to establish predictive interventions for students who may need additional support.

You will be responsible for interrogating data, applying policy (including the attendance policy), identifying trends, directly supporting interventions and working with multiple stakeholders to drive change with the objective of improving student retention. 

Informal enquiries can be made to FET Associate Dean for Education and Student Experience: Prof. Matt Darnley at [email protected]

In return, we offer an excellent benefits package including generous annual leave entitlement, pension scheme, induction and development support as well as family-friendly policies.

This is an exciting time to join the university as we deliver the LJMU Strategy 2030 and its vision of LJMU as an inclusive civic university transforming lives and futures, by placing students at the heart of everything we do.

If you feel that this is the role you have been looking for and your skills and experience can make a real difference at LJMU, we look forward to hearing from you.

LJMU is an equal opportunities employer and welcomes applicants from all backgrounds and communities irrespective of age, transgender status, disability, gender, sexual orientation, ethnicity and religion or belief.  All our appointments are made on merit.

Please note all of our vacancies will be closed to applications at midnight on the advertised closing date, unless otherwise stated.