Student Success Tutor – BSU (Birmingham)
Global Banking School
Student Success Tutor are pivotal in GBS’ ability to maintain high levels of student retention and satisfaction. Problem solving and pre-emptive action are the heart of the Student Success Tutor role.You will be a nominated adviser for a defined group of students and the first port of call for all questions they may have. As a Student Success Tutor, you will be the main interface between the student and GBS services. You will be responsible for knowing and remaining in contact with the students assigned to you with the aim of helping, supporting and advising them across a wide range of areas and services offered by GBS. You will offer first line help with academic and IT questions, directing students through key tasks and classroom requirements throughout the academic year. You will help students manage circumstances surrounding assignment submission and provide guidance on mitigating circumstances and other relevant academic processes. You will facilitate students in accessing academic support, career guidance services and a wide range of other services to support students. For students with personal learning plans, you will aid the Student Welfare team in ensuring student needs are communicated with faculty. You will also play a key role in alerting GBS to students who are showing signs of disengagement, referring students to our specialist retention team.Please note, this role is not eligible for visa sponsorship.
OTHER INFORMATIONThe candidate will also be expected to demonstrate their commitment:
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned.#LI-Onsite#indeedjuly
Birmingham
Sun, 04 Aug 2024 04:31:05 GMT
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