Student Support and Engagement Coordinator

Student Support and Engagement Coordinator

Job No.: 661224

Location: Clayton campus

Employment Type: Full-time

Duration: Continuing appointment

Remuneration: $90,773 – $97,979 pa HEW Level 06 (plus 17% employer superannuation)

• Amplify your impact at a world top 50 University
• Join our inclusive, collaborative community
• Be surrounded by extraordinary ideas – and the people who discover them

At Monash , work feels different. There’s a sense of belonging, from contributing to something groundbreaking – a place where great things happen. We make tangible contributions because our purpose is clear; to deliver positive economic, social and environmental impact in resolving the global challenges of our age.

At the core of achieving this purpose is the diversity of our staff. We welcome and value everyone’s contributions, lived experience and expertise. When you come to work, you can be yourself, be a change-maker and develop your career in exciting ways. This is why we champion an inclusive and respectful workplace culture where everyone is supported to succeed.

Learn more about Monash . 

The Opportunity

The Student Support and Engagement Coordinator is critical in delivering exemplary student services for Arts students and staff. Prioritizing operational excellence, you will provide a comprehensive range of student lifecycle services including: student enquiries, admissions and selection, orientation and transition, course advice, enrolment and course progression, course completions, course transfers, academic progress and other related activities.

You will deliver top-tier administrative services and customer care, while adhering to Monash guidelines and policies. You’ll provide support to relevant committees, and to operational administrative and engagement activities which are centred around the student lifecycle. 

We’re seeking a candidate with exceptional administration skills and a track record in creating and implementing efficient operational processes. You’ll thrive in managing time, planning, and organization, handling multiple priorities and deadlines with finesse. Your commitment to top-notch customer service and hands-on approach will shine. Experience in delivering front-line services in a complex educational setting is crucial.

Diversity is one of our greatest strengths at Monash. We encourage applications from Aboriginal and Torres Strait Islander people, culturally and linguistically diverse people, people with disabilities, neurodiverse people, and people of all genders, sexualities, and age groups.

Join the pursuit of our purpose to build a better future for ourselves and our communities – #ChangeIt with us.

Monash avidly supports flexible and hybrid working arrangements. We have a range of policies in place enabling staff to combine work and personal commitments. This includes supporting parents . 

Your employment is contingent upon the satisfactory completion of all pre-employment and/or background checks required for the role, as determined by the University.

Your application must address the selection criteria. Please refer to ‘How to apply for Monash Jobs ‘.

Enquiries

Ms Jean Blundell-Caulfield, Student Support and Engagement Manager, Faculty of Arts, +61 3 9902 0134

Position Description

 Student Support and Engagement Coordinator

Closing Date

Sunday 3 March 2024, 11:55pm AEDT

Supporting a diverse workforce