Student Support Program Supervisor

SCOPE OF WORK:

The Student Program Supervisor oversees IRC’s diverse Student program portfolio and is responsible for managing after-school, weekend, and summer academic and mentoring programs that serve all eligible school aged refugee Students, ages 15-24, in Abilene. They lead program design development and delivery, supervise a team of 4 staff, and serve as a liaison between IRC, relevant schools, partners, agencies and families. The Student Program Supervisor helps to develop and monitors annual and strategic plans for the department, ensures program goals are met, supervises and supports staff, identifies and secures grants to sustain and grow programs, and ensures reporting, compliance, and budgeting requirements are satisfied through oversight of team members and activities. Additionally, the Student Program Supervisor leads the design and implementation of programming and guides program changes based on data, best practices, and community needs. This position reports to the Education and Learning Manager.

Responsibilities:

Program Design and Management:

• Plan for the overall department and its programs in accordance with the mission and goals of the organization.
• With input from the Deputy Director and program staff, establish and implement annual and long-term goals and objectives to successfully achieve programmatic outcomes.
• Ensure Student success with a strong emphasis on empowerment through high quality service that supports young people to thrive in their community.
• Utilize internal and external resources to ensure Abilene Student programs implement innovative and evolving best practices for working with vulnerable Students for positive Student development and academic success, including aligning programming with IRC’s Social Emotional Asset Development Framework and approaches.
• Ensure all programmatic, contractual, and donor requirements and IRC standards of care are met.
• Guarantee accurate and timely financial and client-related recordkeeping throughout the department, including the use of ETO, IRIS and ClientTrack systems.

People Management

• Supervise, coach and support the professional development of a team of 4 Student Program staff.
• Lead training opportunities for Student Program staff and volunteers on best-practices in education including positive Student development, social emotional asset development, and working with emerging English Language students.
• Facilitate the Abilene Student Program team to actively engage in RAI Education & Youth network initiatives (e.g. Youth Community of Practice, annual conferences, Education & Youth Advisory Group)
• Build and maintain unity among the staff. Maintain an open door policy and practice that involves regular informal discussions with staff to ensure ongoing, consistent two-way communication about work, challenges, successes and needs. Ensures absolute compliance with the IRC Standards for
• Professional Conduct; take responsibility for own actions and remain accountable at all times for his/her team’s actions. Set goals and hold regular performance discussions. Ensures all team members have a development plan and encourages training and other activities for growth.

Resource Development and Partnership Development:

• Contribute to proposal development efforts for the department’s programs to ensure the continuous delivery of services.
• Sustain and grow partnerships with the local school districts and other strategic partners to maximize their coordination, cooperation, and support.
• Other duties as assigned.

JOB REQUIREMENTS:

• Bachelor’s (4-year university) degree required; graduate degree in education, non-profit management, public administration, social work, human services, or other related field preferred.
• Minimum of three (3) years of experience working with Student; experience working with refugee and/or immigrant Student strongly preferred.
• Demonstrated success in creating and implementing Student programming and in developing community partnerships.
• Knowledge of programming and program design strongly preferred
• Knowledge of evidence-based and best practices for cross-cultural family engagement, inclusive youth engagement, and strategies for working with language learners and students with limited or interrupted education
• Strong people management skills. Two years of supervisory experience preferred.
• Demonstrated ability to promote an organizational culture that reflects IRC’s core values of service, accountability, integrity, and equality. Ability to lead in a way that recognizes that IRC’s work is best accomplished through the true collaboration of individuals from many cultures with a great variety of skills and perspectives.
• Outstanding oral and written communication and interpersonal skills.
• Fluency in English required. Bilingual abilities in one or more languages of population preferred (e.g., Swahili, French, Kirundi, Dari, Pashto).
• Grant writing and grant implementation experience preferred
• Deep commitment to working with humanitarian immigrants.
• Trauma-informed and sensitive listening and communication skills.
• Desire to join a team working to protect due process and immigrant rights.
• Must have a valid driver’s license, access to a personal, insured vehicle, and ability to travel frequently in and around the service area to engage with clients and community partners.

Posted pay ranges apply to US-based candidates. Ranges are based on various factors including the labor market, job type, internal equity, and budget. Exact offers are calibrated by work location, individual candidate experience and skills relative to the defined job requirements.

Equal Opportunity Employer: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

US Benefits: The IRC offers a comprehensive and highly competitive set of benefits. All US employees are eligible for sick time, a 403b retirement savings plans: up to 4.5% immediately vested matching contribution, plus an 3-7% additional IRC contribution, and an Employee Assistance Program which is available to our staff and their families to support in times of crisis and mental health struggles.

In addition, full-time employees are eligible for 10 US paid holidays, 20-25 paid time off days, disability & life insurance, medical, dental, and vision insurance (employee contribution starting at $135, $7, and $5 per month respectively) and FSA for healthcare, childcare, and commuter costs. Part-time employees are eligible for a proportionate amount of paid time off. These additional benefits apply to employees who work at least 6 months within a 12-month time period.