Student Support Specialist

Requisition ID: req45578

Job Title: Student Support Specialist

Sector: Education

Employment Category: Fixed Term

Employment Type: Full-Time

Compensation: USD 20.20 – 22.50 Hourly

Location: Atlanta, GA USA

Work Arrangement:

Job Description

Job Overview: The Student Support Specialist, Youth Futures oversees the International Rescue Committees Youth Futures program, which prepares refugee youth for success in high school and beyond. Youth Futures includes an after-school program at Clarkston High School and a college readiness summer camp for high school students. The Student Support Specialist is responsible for leading program planning, implementation, and reporting. This position supervises an AmeriCorps member.

Major Responsibilities:

Responsibilities include, but are not limited to:

• Lead the planning and implementation of the International Rescue Committees afterschool and summer program for English Language Learners at Clarkston High School and other DeKalb County schools.
• Build and maintain good relationships with school personnel and work with school staff to conduct targeted student recruitment.
• Oversee daily afterschool program activities; Maintain a positive and safe environment and ensure program compliance.
• Lead enrichment opportunities for students including after-school workshops and weekend field trips.
• Coordinate academic support for refugee and immigrant students based on need.
• Conduct accurate program tracking and reporting to ensure program compliance with its goals through required reporting to funders and internal stakeholders.
• Collaborate with Youth Program team members to support students in planning for post-secondary education.
• Provide supervision and technical assistance to Youth Futures AmeriCorps Service members, interns, and volunteers in accordance with IRCs People Manager Standards.
• Attend Youth Education Team meetings and complete administrative duties, including but not limited to reporting, timesheets, and expense reports.
• Other duties as assigned.

Job Requirements:

Education: Bachelors degree in social work or related field of study preferred.

Work Experience:

Relevant professional experience in positive youth development, youth social emotional development, youth academic support, and ensuring participant safety in a school-based setting preferred; minimum of 1 year experience strongly preferred.

Demonstrated Skills & Competencies:

• Strong relationship building, diplomacy, and networking skills; ability to effectively build internal and external relationships.
• A belief in the ability of all youth to reach their education, career, and personal goals.
• Demonstrated experience engaging youth in online environments including through Zoom, Facebook, or other social media.
• Demonstrated success working and communicating effectively in a multi-cultural environment.
• Self-starter with excellent problem-solving skills combined with the proven ability to prioritize and manage time effectively.
• Attention to detail and accuracy in work product.
• Fluent in English, both spoken and written; proficiency in language(s) spoken by client group is desired (such as: Spanish, Dari, Pashto, Arabic, French, Haitian-Creole).
• Proficient in Microsoft Office applications (Word, Excel, Outlook); ability to use the internet and other digital tools for data entry, research, and problem-solving purposes.
• Valid drivers license and access to a personal, insured vehicle.

Working Environment:

• A combination of standard office environment, remote work, and field time within the service delivery area to perform the above outlined responsibilities.
• Occasional domestic (non-local) travel required; up to 10%.
• May require occasional weekend and/or evening work.

Posted pay ranges apply to US-based candidates. Ranges are based on various factors including the labor market, job type, internal equity, and budget.  Exact offers are calibrated by work location, individual candidate experience and skills relative to the defined job requirements.

Commitment to Diversity and Inclusivity: IRC is committed to building a diverse organization and a climate of inclusivity. We strongly encourage applications from candidates who can demonstrate that they can contribute to this goal. 

Gender Equality: IRC is committed to narrowing the gender gap in leadership positions. We offer benefits that provide an enabling environment for women to participate in our workforce including parental leave, gender-sensitive security protocols and other supportive benefits and allowances. 

Professional Standards: The IRC and IRC staff must adhere to the values and principles outlined in IRC Way Global Standards for Professional Conduct. These are Integrity, Service, Equality and Accountability. In accordance with these values, the IRC operates and enforces policies on Beneficiary Protection from Exploitation and Abuse, Child Safeguarding, Anti-Workplace Harassment, Fiscal Integrity, and Anti-Retaliation.

Equal Opportunity Employer: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

US Benefits: We offer a comprehensive and highly competitive set of benefits. In the US, these include: 10 sick days, 10 US holidays, 20-25 paid time off days (depending on role and tenure), medical insurance starting at $145 per month, dental starting at $7 per month, and vision starting at $5 per month, FSA for healthcare, childcare, and commuter costs, a 403b retirement savings plans with up to 4.5% immediately vested matching contribution, plus a 3-7% base IRC contribution (3 year vesting), disability & life insurance, and an Employee Assistance Program which is available to our staff and their families to support counseling and care in times of crisis and mental health struggles. 

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