Student Systems Support Administrator

Vacancy ID

10585

College/Service
1
 
Professional Services and Operations

Department/Team
1
 
Academic Registry

Location
1
 
UAL – High Holborn, London UK

Grade
1
 
Grade 4

Salary
1
 
£38, 359 – £47,109 per annum

Contract
 

Permanent

Hours
 

Full time – 35 hours per week

Apply by
 

30 January 2024 23:55

Interviews
1
 
7th February 2024

Job description and person specification
1
 
Student-System-Administrator_Job-Description-and-person-specification.doc – 118KB

Converted File Student-System-Administrator_Job-Description-and-person-specification.pdf – 56KB


Additional documents
1
 
Generic Candidate Information Pack Feb 2023.pdf – 1419KB

The opportunity

This post offers an excellent opportunity to be a part of a high quality Student Systems and Records team to shape the journey of the most vibrant and creative students in the UK, through a hands-on approach in managing the University’s student records system (SITS). SITS underpins the entire student journey from initial application to successful graduation.

The Student Systems and Records team provide operational support to all registry student systems users and support the system administration behind the student life cycle. The post-holder will primarily provide an advice and support service, which includes –

• overseeing the correct and efficient use of systems.
• assisting with evaluation.
• testing and implementation of enhancements.
• upgrades and other system developments.
• supporting underlying business processes.
• producing manuals and guides.
• resolving any technical issues.
• support the maintenance and management of the student records and system.
• ensure the highest level of accuracy and compliance with University and External Body processes and regulations.

 

About you

Whilst knowledge and experience of using SITS and supporting student records systems is essential, your profile should also include – 

• Knowledge and experience of the Higher Education (HE) sector and the student lifecycle.
• Experience in system administration in a HE environment.
• Experience of reporting systems and data quality control processes.
• Understanding of business processes and operational issues affecting student administration within a University.

Please submit your application early as the application closing date could be held earlier should a sufficient number of applications be received.

If you have any queries about this role or need any reasonable adjustments for your application, please contact Leila Farrance, Resourcing Adviser via email [email protected].

We are UAL

University of the Arts London offers an extensive range of courses in art, design, fashion, communication and performing arts. Our graduates go on to work in and shape the creative industries worldwide.

University of the Arts London is the world’s second University for Art and Design in the QS World University Rankings® 2023.The University has a world-class reputation and is made up of 6 equally renowned Colleges: Camberwell College of Arts, Central Saint Martins, Chelsea College of Arts, London College of Communication, London College of Fashion and Wimbledon College of Arts.

Our culture

We have become one of the world’s most international Universities, welcoming over 22,000 students and 6,000 staff from 130 countries. And, as a global university, staff and students learn from different cultures and perspectives, which leads to new conversations and innovative work. At our very core, everything we do seeks to challenge the status quo by driving social purpose and standing up for what matters.
We welcome applicants from all backgrounds including those who may feel underrepresented in the workforce due to their socioeconomic circumstances such as those from Black, Asian and Minority Ethnic (B.A.M.E.) backgrounds. We aim to be a university where everyone can be themselves and are supported to reach their full potential.
With our commitment to inclusion and diversity, we are proud to be a Race Equality Charter (REC) member to help us reduce barriers that negatively impacts B.A.M.E. staff, a Stonewall Diversity Champion to ensure all LGBTQ+ people are valued at work, a Disability Confident Scheme Committed employer and member of the Business Disability Forum which help us to improve the lives of disabled people in the workplace. 

Vacancy ID
 

10585

College/Service
1
 
Professional Services and Operations

Department/Team
1
 
Academic Registry

Location
1
 
UAL – High Holborn, London UK

Grade
1
 
Grade 4

Salary
1
 
£38, 359 – £47,109 per annum

Contract
 

Permanent

Hours
 

Full time – 35 hours per week

Apply by
 

30 January 2024 23:55

Interviews
1
 
7th February 2024

Job description and person specification
1
 
Student-System-Administrator_Job-Description-and-person-specification.doc – 118KB

Converted File Student-System-Administrator_Job-Description-and-person-specification.pdf – 56KB


Additional documents
1
 
Generic Candidate Information Pack Feb 2023.pdf – 1419KB

The opportunity

This post offers an excellent opportunity to be a part of a high quality Student Systems and Records team to shape the journey of the most vibrant and creative students in the UK, through a hands-on approach in managing the University’s student records system (SITS). SITS underpins the entire student journey from initial application to successful graduation.

The Student Systems and Records team provide operational support to all registry student systems users and support the system administration behind the student life cycle. The post-holder will primarily provide an advice and support service, which includes –

• overseeing the correct and efficient use of systems.
• assisting with evaluation.
• testing and implementation of enhancements.
• upgrades and other system developments.
• supporting underlying business processes.
• producing manuals and guides.
• resolving any technical issues.
• support the maintenance and management of the student records and system.
• ensure the highest level of accuracy and compliance with University and External Body processes and regulations.

 

About you

Whilst knowledge and experience of using SITS and supporting student records systems is essential, your profile should also include – 

• Knowledge and experience of the Higher Education (HE) sector and the student lifecycle.
• Experience in system administration in a HE environment.
• Experience of reporting systems and data quality control processes.
• Understanding of business processes and operational issues affecting student administration within a University.

Please submit your application early as the application closing date could be held earlier should a sufficient number of applications be received.

If you have any queries about this role or need any reasonable adjustments for your application, please contact Leila Farrance, Resourcing Adviser via email [email protected].

We are UAL

University of the Arts London offers an extensive range of courses in art, design, fashion, communication and performing arts. Our graduates go on to work in and shape the creative industries worldwide.

University of the Arts London is the world’s second University for Art and Design in the QS World University Rankings® 2023.The University has a world-class reputation and is made up of 6 equally renowned Colleges: Camberwell College of Arts, Central Saint Martins, Chelsea College of Arts, London College of Communication, London College of Fashion and Wimbledon College of Arts.

Our culture

We have become one of the world’s most international Universities, welcoming over 22,000 students and 6,000 staff from 130 countries. And, as a global university, staff and students learn from different cultures and perspectives, which leads to new conversations and innovative work. At our very core, everything we do seeks to challenge the status quo by driving social purpose and standing up for what matters.
We welcome applicants from all backgrounds including those who may feel underrepresented in the workforce due to their socioeconomic circumstances such as those from Black, Asian and Minority Ethnic (B.A.M.E.) backgrounds. We aim to be a university where everyone can be themselves and are supported to reach their full potential.
With our commitment to inclusion and diversity, we are proud to be a Race Equality Charter (REC) member to help us reduce barriers that negatively impacts B.A.M.E. staff, a Stonewall Diversity Champion to ensure all LGBTQ+ people are valued at work, a Disability Confident Scheme Committed employer and member of the Business Disability Forum which help us to improve the lives of disabled people in the workplace.