ORGANIZATION SUMMARY:
World Relief is a global humanitarian organization that is fighting for change that lasts, right here in the U.S. and across the globe. We bring sustainable solutions to the world’s greatest problems – disasters, extreme poverty, violence, oppression, and mass displacement. The organization is approximately 75 years old and has worked in over 100 countries around the world since its founding.
In the United States, we come alongside local community organizations and hundreds of individual volunteers to support newly arriving refugee and other immigrant families. Today, we are proud to partner with over 6,000 local churches, and 95,000 volunteers globally to bring hope, healing and transformation to the most vulnerable.
POSITION SUMMARY:
Are you a person of compassion? An advocate for justice? Someone who stands up for the rights of the vulnerable and speaks out for the marginalized, the exploited and the forgotten?
If you answered ‘yes’, to any of the above, World Relief, and millions of people around the world need you.
World Relief is implementing a title II food assistance program in partnership with Catholic Relief Service (CRS) in West and Central Darfur states of Sudan. The Title II Program Manager will provide vision, leadership, and direction to ensure the strategic, programmatic, technical, and financial integrity of the USAID/BHA Project. S/he will offer overall strategic direction in recruitment, team set up, implementation, management, and quality assurance of the project. The role involves overseeing a team of technical staff and support staff, preparing reports and annual operating plans, aligning project initiatives with in-country priorities, and ensuring compliance with USAID/BHA regulations. The position is based in Darfur, with frequent field travel to program intervention areas. The Title II Program Manager will be a member of the World Relief Sudan management team and will act as the primary point of contact with USAID/BHA and CRS (lead partner) Sudan for day-to-day implementation and management matters related to the award contract. S/he will also serve as the key liaison with USAID/BHA, CRS, government counterparts, and local partners. Non-accompanied position.
Role & Responsibilities
- Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- This role is responsible for supervising others and includes responsibilities consistent with supervising employees including but not limited to monitoring daily work activities, tracking and approving timesheets including approving time off, monitoring performance including entering goals, progress check-ins, and weekly or bi-weekly check-ins, documenting performance concerns, entering staff promotions, transitions, and separations in HRIS within required time frame. Managers at World Relief are also considered spiritual leaders and are expected to lead staff in a manner consistent with our Christian values including but not limited to praying with staff, leading devotionals, and fostering a Christian environment in interactions with staff throughout World Relief.
- Provide leadership and strategic direction to ensure the programmatic and financial integrity of the food aid program
- Manage the project’s operational, financial, and day-to-day administrative priorities.
- Lead the replanning and budgeting processes.
- Approve project cash flow, detailed implementation plans, and the annual WR planning process, subject to Sudan Response Director approval.
- Ensure compliance with USAID/BHA operational policies and regulations, and that project deliverables meet the project ITT.
- Develop and maintain strong working relationships with USAID, implementing partner, UN agencies, and line ministries to maximize resource use and avoid duplication of effort.
- Review financial and logistical information periodically to ensure resources for project implementation are available, and work with finance and project staff to develop and track budgets, ensuring the project is implemented within budget and on time.
- Ensure budget projections, spending, and reporting comply with donor and WR requirements, and coordinate programmatic and budget revisions.
- Regularly review the Budget Variance Report (BVR) and take action as necessary, informing WR leadership of urgent matters requiring decisions.
- Mentor, support, supervise, and manage a team of highly qualified staff, ensuring their efforts align with timely project execution.
- Collaborate with the Monitoring and Evaluation (M&E) team to develop strong M&E frameworks for effective data tracking and quality assurance.
- Ensure staff have annual performance plans and conduct performance evaluations.
- Participate in the recruitment of project personnel and provide appropriate onboarding.
- Ensure field activities adhere to World Relief’s monitoring and evaluation system and donor requirements.
- Work closely with World Relief’s security management to ensure the safety and security of field teams, including disseminating appropriate security information and adhering to staff safety guidelines.
- Travel extensively to field sites (approximately 25% of the time) to supervise project progress.
- Compile and submit project reports, including monthly, semi-annual, and annual reports, to the Programs Director and Program Officer for review before submission to the donor.
- In addition, WRS submits the following reports, including Commodity Status Report (CSR), Recipient Status Report (RSR, Loss Status Report (LSR), Damage and Misused Commodity Report (DMCR). Commodity Receipt Report (CRR).
- Prepare and analyze the food commodity pipeline and submit to the SUDAN RESPONSE DIRECTOR.
- Jointly with commodity operations manager, establish system and procedures of entire supply chain management the WR Sudan cross-border title II food assistance management.
- Jointly with commodity operations manager, establish a performance monitoring system for service providers, such as the transporter, the labor contractor, the clearing and forwarding agent, and surveyor.
- Produce various publications related to the project and compile project lessons learned.
- Establish strong working relationship with other department including sector advisors, risk and compliance director, Program Design and Quality assurance, finance and logistics.
- Regularly monitor project risks and regularly update the leadership.
- Represent WRS in meetings, forums, working groups, government sector offices, events, processes, etc. as required by the program and advised by the Sudan Response Director
Knowledge, Skills, & Abilities
- Successful track record of leading USAID or other US Government-funded projects preferred
- Arabic or French language ability is preferred
- Experience overseeing and preparing project start-ups, particularly in complex environments
- Extensive experience in food aid programing and commodity management
- Proven experience managing teams in complex environments, with experience managing teams remotely.
- Excellent management and leadership skills: experience working in a supervisory position with a team structure in a multi-national, multi-disciplined, multi-cultural environment and building good and healthy working relations and environment/s.
- Excellent interpersonal and written and oral presentation skills.
- Demonstrated experience adapting project implementation and activities to achieve objectives and targets as needed.
Requirements
- Committed to the mission, vision, and values of World Relief
- Up to 25% domestic and/or international travel required
- Master’s degree or equivalent in International Development, Rural Development Studies, Agricultural Economics, Food security and livelihoods.
- Minimum 10 years of professional work experience managing integrated program with demonstrated senior management experience in managing relevant and complex USAID and funded programs, particularly in complex environments.
- Leadership skills in designing, managing, and implementing, monitoring and evaluation of donor-supported programs as well ability to manage programmatic and financial reporting requirements.
- Experience hiring and supervising personnel and ensuring they acquire the necessary training and skills to meet evolving program needs.
- Excellent diplomacy skills and a proven ability to establish and sustain interpersonal and professional relationships with USAID missions, host-country counterparts and representatives from other key stakeholders such as NGOs, UN Bodies and other donors.
- In-depth knowledge of USAID projects, regulations, compliance, and reporting.
- Understand donor financial regulations, including allowable and disallowable costs that relates to Internal Transport, Storage & Handling (ITSH).
- Demonstrated outstanding leadership, strategic thinking, organizational, team-building, and representational skills.
- Ability to work in a complex environment with multiple tasks, short deadlines, and intense pressure to perform.
- Fluency of English is required with excellent oral and written communications skills.
- Proficiency in Microsoft Office applications and data collection software.
- Proven leadership skills building and managing programs, high-level relationships and motivating diverse teams.
- Demonstrated ability to collaborate across projects, be flexible, and creative and successfully lead an intercultural team in complex development contexts.
- Demonstrated knowledge and skills in financial planning and management, human resources, procurement and other management support areas/functions.
- Ability to communicate effectively, instilling trust and confidence.
World Relief offers a competitive benefits package to international employees:
- Medical, Dental, Vision
- Paid Holidays + 4 additional Personal days per year!
- Paid Sick and Vacation Time
- Paid Maternity & Paternity Leave (subject to country requirements)
- Paid Home and Hardship Leaves
World Relief pays 100% for eligible employees:
- Group Term Life (employee)
- Long Term Disability (US Expats only)
- Accidental Death and Dismemberment (AD&D)
- Employee Assistance Program (EAP) and Mental Health/Resiliency Assistance
- Emergency evacuation insurance
World Relief – Retirement:
- 401K & Roth (US Expats Only) – WR matches up to 4%, then an additional quarter percent up to 10%
- 4% retirement plan match for all other employees, unless dictated by country law.
PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- While performing the duties of this job, the employee is required to have ordinary ambulatory skills sufficient to visit other locations
- The ability to stand, walk, stoop, kneel, crouch, and manipulate (lift, carry, move) light to medium weights of 10-15 pounds.
- Requires good hand-eye coordination, arm, hand and finger dexterity, including ability to grasp, and visual acuity to use a keyboard, operate equipment and read application information.
- The employee frequently is required to sit, reach with hands and arms, talk and hear.
WORK ENVIRONMENT:
- General office setting. World Relief also offers hybrid and remote schedules for limited positions.
- Great lengths of time working on computer, reading from computer screen, entering information, standing at copier or fax machine, and some time on the phone or in virtual meetings may be required.
- Year-end archiving activities involve repeated lifting and bending.
- Physical, emotional and intellectual demands
- Equipment used: Employee computer (desktop or laptop), printer, and copier.
- All of the above duties and responsibilities are essential job functions subject to reasonable accommodation. All job requirements listed indicate the minimum level of knowledge, skills and/or ability deemed necessary to perform the job proficiently. This job description is not to be construed as an exhaustive statement of duties, responsibilities or requirements. Individuals may be required to perform any other job-related instructions as requested by their supervisor, subject to reasonable accommodation. This position description is not all-inclusive and is always under review.
How to apply
Please submit your application over to this link: World Relief – Sudan Title II Program Manager (lever.co)