Supply Chain Coordinator

Job title:

Supply Chain Coordinator

Company

Michael Page

Job description

This role calls for a dedicated Supply Chain Coordinator to manage customer orders, shipments and associated commercial activities in line with business plans

• Processing customer orders, including the management and co-ordination of stock requirements to meet target despatch dates.
• Liaising with hauliers, freight forwarders and warehouses regarding despatch of customer orders.
• Effective stock management to ensure slow moving stock is minimised and annual stock holding targets are met
• Data maintenance in relation to customer files, pricing, and promotional budgets.
• Responsible for processing of customer complaints from receipt to reimbursement, ensuring that full investigation is undertaken to the satisfaction of customers.
• Ensuring a high level of communication with customers covering all aspects of the business beyond order requirements such as forecasts, stock depletion rates, marketing information, product information.
• Organising and ensuring stock availability for despatch of samples to customers.
• Preparation of export documents in line with HMRC/Chamber of Commerce/Embassy guidelines required to assist clearance of goods in market as well as associated documentation to register brands in market.
• Keep effective records in relation to import and export shipments and ensure company complies with HMRC guidelines in relation to excise and customs issues.

Join a fast paced organisation|Opportunities to progress your career in the FMCG industry

• HND or equivalent in Business Studies or Institute of Export Qualification
• Proven experience within a Customer Service function within an export environment.
• Language skills are preferable but not required.
• Previous experience in the FMCG industry is essential.
• Proficient in SAP or other ERP database functions.
• Excellent written and oral communication skills

Our client is an established company in the FMCG industry.

• A supportive and inclusive company culture
• 34 hour working week

Expected salary

£25000 per year

Location

North Lanarkshire

Job date

Tue, 23 Jan 2024 06:37:26 GMT

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