Supply Chain Coordinator

Job title:

Company

Michael Page

Job description

This role calls for a dedicated Supply Chain Coordinator to manage customer orders, shipments and associated commercial activities in line with business plans

Processing customer orders, including the management and co-ordination of stock requirements to meet target despatch dates.
Liaising with hauliers, freight forwarders and warehouses regarding despatch of customer orders.
Effective stock management to ensure slow moving stock is minimised and annual stock holding targets are met
Data maintenance in relation to customer files, pricing, and promotional budgets.
Responsible for processing of customer complaints from receipt to reimbursement, ensuring that full investigation is undertaken to the satisfaction of customers.
Ensuring a high level of communication with customers covering all aspects of the business beyond order requirements such as forecasts, stock depletion rates, marketing information, product information.
Organising and ensuring stock availability for despatch of samples to customers.
Preparation of export documents in line with HMRC/Chamber of Commerce/Embassy guidelines required to assist clearance of goods in market as well as associated documentation to register brands in market.
Keep effective records in relation to import and export shipments and ensure company complies with HMRC guidelines in relation to excise and customs issues.

Join a fast paced organisation|Opportunities to progress your career in the FMCG industry

HND or equivalent in Business Studies or Institute of Export Qualification
Proven experience within a Customer Service function within an export environment.
Language skills are preferable but not required.
Previous experience in the FMCG industry is essential.
Proficient in SAP or other ERP database functions.
Excellent written and oral communication skills

Our client is an established company in the FMCG industry.