Support and Wellbeing Practitioner – Faculty of Engineering

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Student Wellbeing
Location:  University Park
Salary: 
£33,966 to £45,585
per annum (pro-rata if applicable) depending on skills and experience. Salary progression beyond this scale is subject to performance.
Closing Date:  Friday 09 February 2024
Reference:  REG575623

An exciting opportunity has arisen to join the Support and Wellbeing Service, part of the Student and Campus Life Division, as a Support and Wellbeing Practitioner, linking closely with students in the Faculty of Engineering.

This is an exciting frontline role providing practical and emotional ongoing support and interventions to students with complex wellbeing needs.  This will include students accessing safeguarding services, students going through disciplinary processes and those with ongoing mental health support requirements that don’t meet the threshold of other University services. You will also work extensively with other University wellbeing services and external agencies where required to provide a collaborative approach to support the wellbeing of these identified students.

The Support and Wellbeing Team is split into smaller sub-teams based around academic faculties and/or campus locations. While the role holder will be embedded, line managed and supported as a member of the Support and Wellbeing Team, they will also work closely within the Faculty of Engineering. The role holder will build strong professional networks with the Senior Tutors, Personal Tutors and others in their specific schools, which will be used to disseminate information, share best practice and inform the school’s approach to managing complex cases.

Students can be referred into the service via academic staff or may choose to seek support themselves and self-refer. Our support can be accessed in a variety of ways with students being advised via face-to-face appointments, video calls, telephone appointments, or by email. An important part or the role involves advising students with difficult or challenging circumstances, supporting them to follow the relevant university policies and processes.  

You will have a degree or equivalent, and a proven track record of extensive relevant work experience, for example in a student support role. You will be highly motivated, organised, with excellent communication and interpersonal skills, demonstrating sound judgment under pressure. We welcome applications from people committed to delivering a high quality, professional service to our students and academics, and have a pro-active and flexible attitude to work. 

We welcome applications from everyone and value the varied perspectives and experiences that a diverse team can bring.  We are particularly keen to receive applications from people who are currently underrepresented in wellbeing support in the UK, such as racially minoritized backgrounds.

This position is offered on a permanent basis.  Hours are full-time (36.25 hrs per week) which will usually involve a minimum of 4 days per week on campus with one day a week home working.  Job share arrangements may be considered.

Informal enquiries may be addressed to Claire Thompson tel: 0115 84 67908 or email [email protected]. Please note that applications sent directly to this email address will not be accepted.

It is a condition of this post that satisfactory enhanced disclosure is obtained from the ‘Disclosure and Barring Service’.

Further details:

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Our university is a supportive, inclusive, caring and positive community. We welcome those of different cultures, ethnicities and beliefs – indeed this very diversity is vital to our success, it is fundamental to our values and enriches life on campus. Learn more about the university commitment to Equality, Diversity and Inclusion .

We want you to succeed in our recruitment process and have published Candidate Guidance for you to access information and support on application and interview process.

We offer a range of benefits, visit Your Benefits website to learn what we can offer you.

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Your application will be considered on an equal basis, subject to the relevant permission to work in the UK as set out by UK Visas & Immigration .