Support Coordinator

Job title:

Support Coordinator

Company

Forrest Recruitment

Job description

Support Coordinator Warrington £27k – £32k DOEAn excellent opportunity has arisen for a Sales Support Administrator to join a leading company who are recruiting a brand-new role, to join a longstanding steam within Sales Support. In this role, you will be responsible for providing full administrative support to the Department – with a particular emphasis on tender application and completing.Role Responsibilities:

• Handle all customer enquiry calls. Re-direct the customer call to Customer Service or Technical Service if appropriate, to resolve the customer query.
• Record details of all tender submissions.
• Prepare all quotes including general, renewal, rental proposals.
• Compile, format and file letters as required.
• Send out via post / email product update letters and mailshots.
• Maintain training records for Training Modules and lunchtime presentations.
• Update annual price lists and issue to Area Account Managers.
• Format, update, laminate, bind operating manuals as required.
• Create, update and issue quote templates and letter templates to Area Account Managers.
• Complete and return SQ’s, tender documentation and supporting documentation as per ISO procedures.
• Ensure controlled documents are kept up to date.
• Maintain and update generic T&T information for tenders and update tender appendices template.
• Keep stocks of promotional material and order from SAP CRM, as necessary.
• Maintain promotional giveaways stock level with other Sales Coordinators and Financial Controller.
• Raise purchase orders and cheque requests as necessary.
• Producing monthly reports from Area Account Managers and Application Specialists and distributing a copy of each report to the General Manager by 1st Monday of each month.
• Organise venues, coordinate and attend sales meetings as requested to take minutes.
• Organise and co-ordinate customer seminars, including booking hotel, taxis, lunches, preparing training manuals etc
• Arrange shipping of analysers with third party delivery partners.

Skills required:

• Flexibility and adaptability to a fast-changing environment
• Negotiation capabilities
• Successful candidate must possess Extensive administrative skills.
• Confident in using all Microsoft Packages
• Experience in co-ordinating tenders – Extremely desirable.

What is on offer?Hours of work: 9am-5pm (Monday to Friday) with 1 hour lunchAfter successful 6-month probation – up to 2 days working from homeGym MembershipBUPA & MedicashFree ParkingIf you are interested in this position, please submit your CV today! or if you would like to hear more information, please give Abbie a call at the office on 01925 652 323!Please note that due to the high volume of applications we receive, only those successfully shortlisted for the role will be personally contacted.Follow us on LinkedIn and Facebook for updates, recruitment information, new vacancies and more!

Expected salary

£27000 – 32000 per year

Location

Warrington, Cheshire

Job date

Thu, 22 Aug 2024 04:02:58 GMT

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