Job description
- Full-time position based in Albury, NSW
- $79k – $83k incl. Super + Salary Packaging + More!
- Flexible Friendly organisation, WFH & part time options available
Our Organisation
The Benevolent Society’s vision is to build a just society where all Australians can live their best life. For more than 200 years we have supported people at the margins of society: Aboriginal and Torres Strait Islander Australians; children, young people, and their families; older people; carers and people with disability. We are an independent, non-religious service provider which supports people to live life their way.
As part of The Benevolent Society’s vision, we are strongly committed to reconciliation with our First Nations people of Australia. We remain steadfast in our commitment to promoting the economic, political, and social inclusion of Aboriginal and Torres Strait Islander peoples.
About the role
As our Support Coordinator, you will join an energetic and supportive team of Allied health professionals who have a zest for life and are passionate about bridging the gap between NDIS and the rest of the world!
Picture yourself as your clients personal compass, expertly charting the course through a maze of support services and resources to ensure they receive the care and assistance they deserve! Using strengths based practice you will collaborate with your clients to create a roadmap that leads to a brighter, more fulfilled future! Your passion for community development will help you weave a colourful networking web within your community, connecting your clients to community resources, social services, healthcare providers, and other support networks to ensure they are kicking goals and squeezing the most out of life!
Duties
- Propel clients toward success by empowering them to dream big, and together, we’ll bring those dreams to life using a dynamic toolkit of personalised strategies!
- Forge powerful connections! Become the maestro orchestrating vibrant networks with key agencies, service providers, and referral services, creating a symphony of support that resonates with success.
- Unleash the power of progress! Dive into the excitement of effective monitoring and reporting, creating a tapestry of accurate and relevant client records that are not just paperwork— they’re the heartbeat of triumphant journeys.
- Be the ultimate matchmaker of possibilities! Seamlessly connect clients to a wealth of resources and services, both within the boundless realms of The Benevolent Society and the expansive universe of external agencies and service providers. It’s not just information and referrals; it’s the key to unlocking a world of opportunities!
- 5 service delivery hours! (how amazing are we!)
Our Benefits
We support people to live their best life. That includes you, our employee. A ‘best life’ is unique to everyone and can change as life changes:
- Salary Benefits -You can package up to $15,900 pa of your pre-tax salary to pay for everyday expenses before income tax is calculated, meaning you take home even more pay!
- Motor Vehicle Packaging Options – to suit your lifestyle.
- Work/Life Balance – Enjoy flexible work arrangements, including hybrid home/office options, and accrue an additional day off each month (a bonus of 12 days per year) as a full-time employee.
- Recognition and Reward – Sector competitive remuneration, various recognition programs and access to long service leave after 5 years.
- Wellness – Stay fit with a Fitness passport, utilise our Employee Assistance Program, and even purchase additional leave.
- Professional development – We tailor career development opportunities to all employees and volunteers for career enrichment, fulfilment, and growth.
- Our Reconciliation Commitment – First Nations employees have access to cultural and ceremonial leave, as well as the options to be a voice on our First Nations Staff Reference Group & RAP working group and have the opportunity for cultural and professional development that supports career pathways.
Skills and Experience
- Relevant qualification and/or minimum 1 year experience working within the NDIS as a Support Co-ordinator
- Previous experience in service delivery environment
- Experience working collaboratively to enhance client outcomes
- Ability to appropriately respond to the needs of people of all abilities and cultural backgrounds
- Excellent interpersonal and communication skills and a strong commitment to customer service
- Current driver’s license and willingness to travel to clients where required
If you identify as Aboriginal and/or Torres Strait Islander peoples, then we want to hear from you. The Benevolent Society recognises and values cultural knowledge and wisdom of the First Nations people, we therefore strongly encourage you to apply. We are strongly committed to being an Employer of Choice, one who offers, provides, and practices cultural safety in our workplace.
Apply today!
Contact Lisa on 0478 270 342 for a friendly and confidential discussion.
* Internally this role is called as Client Support Partner
The Benevolent Society respects and promotes human rights and diversity and is committed to building an inclusive culture. We welcome diversity in all its forms; applications from underrepresented communities are strongly encouraged. We value relationships with our local Aboriginal community and welcome applications from its members. We see ability not disability, if you identify as a person with a different ability, please get in contact to let us know how we can accommodate your needs. We pride ourselves on being a client and child safe organisation and as such all our staff and volunteers go through security screening relevant to the role.
