Job description
What you’ll be doing in this role
Supporting and connecting our community care clients and support workers, enabling our clients to live independently in their homes. This is a full-time permanent opportunity and is based at our Hunter office. We are looking for people with Aged Care community experience.
Key responsibilities include
- Managing inbound and outbound calls servicing enquiries
- Scheduling of clients and Support Workers
- Ensuring rostering practice is compliant
- Managing and negotiating on any roster schedule changes with internal and external stakeholders
- Communicating continuously with a range of internal and external stakeholders
Who we’re looking for
- Experience using Alayacare (not essential) or other rostering / scheduling systems.
- Exceptional team player
- Strong negotiating skills
- Great Phone Manner
- Aged Care experience is preferred
- Ability to work in a fast paced environment
- Strong problem solving skills
- Excellent communication skills with the ability to create, manage and maintain strong relationships
- Flexibility with start/finish time
- Ability to prioritise and multitask
What We Offer You
- A rewarding career with a leading human services organisation.
- Ongoing training & development
- Up to $18,550 NFP salary packaging available.
- Access to our U rewards program with exclusive discounts.
- Access to Fitness Passport – Live your best life.
- A supportive and inclusive, and collaborative work environment
- A commitment to offer opportunities to grow your career
- Purchase of additional leave
What to expect
Please know that employment with Uniting requires:
- A National Police Check
- Reference checks
- Other pre-employment screenings
How to apply
If you see yourself in this role, we’d love to hear from you. Just click on the ‘Apply Now’ button, fill out your details and submit. Once you apply, we’ll keep you up to date on how your application is progressing. We encourage applications from people who identify as Aboriginal or Torres Strait Islander.