Support Worker

Support Worker
Location Base: British Red Cross, John Nike House, 90 Eastern Avenue, Reading, Berkshire, RG1 5SF
Hours: 19.5 hours (3 days per week)
Contract type: Permanent
Salary: £19,838 per annum based on 35 hours per week (£11,052 for 19.5 hours per week)
Driving Requirement: UK manual driving licence held for minimum 2 years
Do you love helping people in need? Are you looking for a rewarding role that could kick start your career in the health and social sector?
Do you have great people skills and enthusiasm? If so, and you are also caring, patient, and helpful, then you could make a tangible difference to someone’s life.
No professional experience? No problem!
If you can make someone feel cared for and comfortable, you’d be a perfect fit for us.
You will be a friendly face to someone who may be struggling to do things for themselves due to age, illness, or vulnerability. You’ll allow them to enjoy a healthier, more fulfilling life.
It’s not just a job, but an amazing way to give back to your community.

A day in the life of a Support Worker will involve:

Providing practical and emotional support (telephone calls, welfare checks, shopping etc) and guidance to service users
Providing reactive, focused, and flexible assistance to adults following a hospital stay to enable early discharge.
Responding to referrals from Clinicians and Community Health Professionals
Assessing service users’ needs, completing and following a support plan for the individual.
Supporting service users in the weeks after hospital discharge or to prevent readmission.
Taking someone to a hospital appointment that they otherwise couldn’t get to or be picking up prescriptions and shopping.

To be a successful Support Worker:

Do you have a full UK manual driving licence?
Do you have a good knowledge of services provided by the NHS and Social Care?
Are you able to make things great? Do you know how to improve service quality for the benefit of users?
Can you can deal with queries in a diplomatic and confidential manner?

There is no personal care or administration of medication for this role.

The service operates Monday to Friday 1.30pm – 8.30pm. You would be required to work Fridays plus two other days of the week.
The closing date for your application is Tuesday 13th February 2024.

In return for your dedication and expertise, you’ll get:

Holidays: 36 days annual leave (including bank holidays) + option to buy 5 extra days.
Pension scheme: Up to 6% contributory pension.
Flexible working: We do our best to accommodate your preferred work style.
Learning & Development: Wide range of career opportunities + comprehensive learning.
Discounts: Access to Blue Light Discount Card and employee benefits platform.
Wellbeing Assistance: Access to mental health and wellbeing assistance.
Team Working: Champion our mission in a collaborative team.
Cycle2Work: Lease a bicycle through the scheme.
Season ticket loan: Interest-free loan for commuting expenses.

We are proud to participate in the disability confident scheme for roles based in the UK. During the application process, you will be asked if you wish to apply under the scheme.
At The British Red Cross, we pride ourselves on our diverse workforce, and ensuring we have an inclusive environment for all our staff and volunteers. We remain dedicated to ensuring our teams can bring their true selves to work without risk or fear of discrimination. We do this through regular data reporting, and the assistance of our internal Race and Equality Network (REEN), LGBT+ Network, our Disability and Wellness Network (DAWN), Gender Network, Carers Network and Youth Network.

Connecting human kindness with human crisis