Support Workers

Are you passionate about empowering people to meet their goals? Do you want to add value to people’s lives everyday? Are you available weekdays for short day shifts or sleepovers?

We are looking for empathetic, adaptable Part Time & Casual Support Workers across our 24/7 Supported Independent Living (SIL) program in the Eastern Suburbs, Inner West & Southern Sydney, to support our residents to build capacity & develop voice, choice, control & independence.

• Make an ongoing difference in our residents’ everyday lives & recovery journeys as part of a collaborative multidisciplinary team
• Consistent regular shift pattern with manager overlap for support & development + ability to pick up additional shifts flexibly across 24/7 roster
• Grow your talents & skills with a growing, diverse organisation prioritising best practice for those we support

ABOUT THE ROLE

Our SIL program provides 24/7 residential support for people who have complex mental health, a psychosocial disability, an intellectual disability and/or physical health needs. Our Support Workers actively engage the people we support in their daily living, building their capacity & independence, providing stability & supporting them with their recovery journey.

We currently have Part Time & Casual opportunities across our sites in the Eastern Suburbs, Inner West & Southern Sydney, with regular shift patterns available on weekdays, including short day shifts and sleepover shifts. Starting remuneration based on relevant skills, qualifications and experience in line with Level 2 SCHADS Award, plus leave loading, superannuation & salary packaging. This could be your next opportunity to make a difference by enabling the people we support to develop voice, choice, control & independence.

Responsibilities:

• Actively engaging the people we support to build their capacity, routine, social skills & independent living skills, through assisting them with daily activities (e.g. community access, domestic, health, social)
• Building rapport and managing challenging behaviours by following established plans & goals
• Providing support to attend regular meetings with case managers and health professionals
• Writing accurate, factual case notes to support clear communication and recording them using the online ICLA client management system
• Enabling the social inclusion of ICLA clients in the community
• Maintaining infection control measures and adapting to evolving requirements.

ABOUT YOU

Essential Criteria:

• Emotional intelligence & observational skills, along with compassion, empathy & enthusiasm
• Adaptability, a growth mindset & a willingness to engage in continuous learning and improvement
• Commitment to quality, reliability, clear professional boundaries & a job well done
• Strong problem-solving skills, ability to work towards a planned goal with initiative and creative thinking
• Excellent verbal and written communication skills, including rapport building
• Ability to work within a team & independently
• Right to work in Australia
• A current driver’s license and confidence driving in Sydney
• Current NDIS Check or willingness to complete prior to commencing.
• First Aid & CPR Certificate or willingness to complete prior to commencing.
• Your own smartphone/device to access our apps for managing work information (training will be provided)

Desirable:

• Experience applying person-centred, trauma informed & active support frameworks
• Experience working in a residential care environment
• Experience supporting people who have complex mental health &/or psychosocial disabilities
• Relevant qualifications in mental health, community services or disability support

HOW TO APPLY

If this sounds like a great opportunity for you, please select ‘Apply Now’ to submit your application, including a Cover Letter addressing the essential criteria 1-6 and outlining your ongoing availability (days & shifts). Applications will be reviewed as received, so we encourage you to apply promptly for broadest shift availability.

BENEFITS

ICLA offers:

• Inclusive and committed culture where everyone’s contribution & diverse experiences are valued
• Ongoing learning and development opportunities across diverse programs
• Charity salary packaging for permanent staff to pay benefits and living expenses from pre-tax salary
• Flexible working practices
• Paid Parental Leave

ABOUT US

Independent Community Living Australia (ICLA) is a not-for-profit community organisation delivering mental health recovery services and personalised support to individuals with psychosocial, intellectual and other disabilities as well as those seeking support at difficult times in their life. ICLA offers a wide range of services across the greater Sydney region, from supported residential services to supported mental health services, empowering individuals with independence and inclusion in the community.

ICLA’s mission to deliver personalised support, enabling individual choice to improve people’s lives is achieved by living our values:
Respect for all; Integrity in what we do; Accountable for all we do; and Results for those we serve.

At ICLA we believe that a diversity of people and experiences is critical to our work and our success. We strive for a team culture that is welcoming, inclusive, supportive, and committed. ICLA is an Equal Opportunity employer. We encourage applications and expressions of interest from all backgrounds, abilities, and identities. We also acknowledge the lived expertise of those who have provided care and support for others in a non-paid role. ICLA acknowledges and pays respect to the Traditional Custodians of the country in which we work and thrive, empowering people to have agency and autonomy.