Supporter Care & Events Officer

Do you have outstanding communications, events and customer care skills? Are you ready to bring delight to donors and help a busy team achieve key fundraising goals? 

• Permanent, full-time: 35 hours a week worked over five days We would be open to some flexibility on hours worked.
• Hybrid working – up to 40% home working.
• Starting salary £30,925 per annum with a generous pension contribution: up to 10 per cent employer contribution on annual salary.
• 36 days of annual leave pro rata (including bank holidays) as well as enhanced paid sickness, maternity, paternity and adoption leave.
• Generous rewards and wellbeing package, including:
  • access to 24/7 employee assistance programme with qualified counsellors
  • wellbeing coffee mornings
  • menopause support
  • up to three volunteer days a year
  • up to three family emergency leave days a year
  • retreats and resources for prayer life

We welcome applications from everyone. We particularly welcome applications from individuals from minority groups as they are currently underrepresented within our organisation at this level. All appointments are made on merit of skill, experience and potential as set out in the job description and person specification.

Talk to us first?

If you would welcome an informal discussion (between Monday and Friday) about the role before applying, please contact Corrina, people and culture administrator, via email ([email protected]).

Your role

Church Mission Society is passionate about God’s mission and fired up to see more and more people become followers of Jesus. As part of the fundraising and communications team you will bring delight our donors by dealing with enquiries successfully as first port of call and proactively contacting supporters and churches to encourage them to give and engage with CMS. Through this, your role will make a significant contribution to the work of Church Mission Society.

The organisation you’ll be joining

Church Mission Society is comprised of people who are passionate about mission and fired up about helping people follow Jesus. For over 200 years CMS has been at the forefront of global mission, living out the gospel of Jesus, seeing lives changed and communities transformed. If you join CMS you will find an organisation that has been reinvigorated with a fresh vision to make disciples of Jesus among people at the edges, both in the UK and around the world.

What you’ll need to succeed

The successful candidate will have proven experience working within a customer/supporter facing environment. Experience in telephoning to get results in a customer care environment is essential as well as administrative skill.

It is also a requirement for this post holder to be in sympathy with CMS’s values and aims.

Further details can be found in the job description and person specification available to download on the CMS website: churchmissionsociety.org/jobs

Our commitment to you

Our core values of being pioneering, relational, faithful and evangelistic are integral to everything we do, and we work hard to ensure that every member of staff is valued, supported and encouraged to continually learn and develop their skills.

We are committed to the safeguarding and protection of the people we serve, our partners, our volunteers, and our staff. We believe that every child or adult we come into contact with has the right to be protected from all forms of harm and abuse. Our recruitment and selection processes are in line with our Safeguarding Policy (https://churchmissionsociety.org/safeguarding) and the SCHR Misconduct Disclosure Scheme (https://misconduct-disclosure-scheme.org/), which CMS is a member of as part of our commitment to safeguarding.

Closing date

We must get your application by midnight on Sunday 25 May

Interviews are planned to be held on Tuesday 3 June at CMS House, Oxford.

To apply

Please send your application form and CV to [email protected] or by post to HR Team, Church Mission Society, Watlington Road, Oxford OX4 6BZ. CVs will only be considered when sent with a completed application form, which is available to download from our website: churchmissionsociety.org/jobs