Supporter Engagement and Development Manager

Location: Central London, Leadenhall St Hybrid (Min of 1 day per week in our Central London Office)

Salary: £52,015 per annum

Application Deadline: 31 January 2024

The Role

This is an exciting opportunity to join the growing Supporter Engagement Team at Brooke as our Supporter Engagement and Development Manager. The Supporter Engagement Team focuses on delivering supporter growth and loyalty leading to greater financial stability. The Supporter Engagement and Development Team is responsible for creating digital and offline journeys and products that engage supporters at the right time, and through their preferred mix of channels.

The Supporter Engagement and Development Manager leads the team in the delivery of our supporter journeys (online and offline) and liaises across the department to ensure integrated journeys based on supporter insight are at the heart of what we do.

We have ambitious targets and objectives and are looking for someone with the drive and experience to match these ambitions.

Criteria

The Supporter Engagement and Development Manager is critical to delivering our supporter engagement strategy. They are responsible for leading a team of three, ensuring the delivery of campaigns, supporter journeys and products that are insight-led, and designed to deepen supporter engagement with Brooke. They work across FundComms and with agencies to develop, innovative and creative supporter journeys that inspire supporters and groups to donate, fundraise or take another action for Brooke. The post holder will be well versed in audience-centred supporter journey design, budget management, techniques for building supporter loyalty, data insight and analysis, and leadership.

At Brooke, we celebrate diversity and the creative new ideas it brings. We actively encourage applications from all backgrounds, in particular global majority candidates, candidates from a social mobility background, disabled and neuro-diverse candidates, and candidates under 25 as these groups are currently under-represented at Brooke.

We are aware that studies have shown that women and global majority candidates are less likely to apply for a role if they feel they do not meet the full criteria of the job description. If you feel you meet the majority of the criteria, we would love to hear from you.

We offer a variety of flexible working options to best support our staff and to ensure our working practices are as inclusive as possible

Interviews to be held on: 8th/9th February 2024