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The Supv-Clinical Research Call Center is responsible for overseeing the operations and staff of the survey interviewer call center. Supervises the assignments, performance, and productivity of the survey interviewer staff. Responsible for the operation and maintenance of the survey interviewer databases.
The Survey Research Data Center is looking for a Survey Interview Coordinator who is passionate about the mission of St. Jude and contributing to St. Jude Life Studies. In this role, you will use your previous mentor and leadership skills to oversee a team of survey interviewers. You will be responsible for developing and implementing standard operating procedures, training, onboarding and performance management.
Job Responsibilities:
Minimum Education and/or Training:
· Bachelor’s degree in relevant area required.
· Master’s degree preferred.
Minimum Experience:
Minimum Requirement:
Special Skills, Knowledge and Abilities:
Compensation
In recognition of certain U.S. state and municipal pay transparency laws, St. Jude is including a reasonable estimate of the compensation range for this role. This is an estimate offered in good faith and a specific salary offer takes into account factors that are considered in making compensation decisions including but not limited to skill sets, experience and training, licensure and certifications, and other business and organizational needs. It is not typical for an individual to be hired at or near the top of the salary range and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current salary range is $70,720 – $126,880 per year for the role of Survey Interviewer Coordinator.
Explore our exceptional benefits!
Diversity, Equity and Inclusion
St. Jude Children’s Research Hospital has a diverse, global patient population and workforce, built on the principles of diversity, equity and inclusion. Our founder Danny Thomas envisioned a hospital that would treat children of the world—regardless of race, religion or a family’s ability to pay. Learn more about our history and commitment.
Today, we continue the mission to advance cures and means of prevention for pediatric catastrophic diseases through research and treatment. As we accelerate this progress globally, we believe our legacy of diversity, equity and inclusion is foundational to success. With the commitment of leaders at all levels of the organization, we strive to ensure the St. Jude culture, leadership approaches and talent processes are equitable and culturally responsive. View our Diversity, Equity and Inclusion Report to learn about the hospital’s roots in diversity, equity and inclusion, where we are today and our aspirations for an even better future.
St. Jude is an Equal Opportunity Employer
No Search Firms
St. Jude Children’s Research Hospital does not accept unsolicited assistance from search firms for employment opportunities. Please do not call or email. All resumes submitted by search firms to any employee or other representative at St. Jude via email, the internet or in any form and/or method without a valid written search agreement in place and approved by HR will result in no fee being paid in the event the candidate is hired by St. Jude.
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