Syria – Head of department (M/F) – Amman (1726492889)

Desired start date: ASAP
Duration of the mission: 12 months
Location: Amman with 50% travel to NES, Iraq and Turkiye

SOLIDARITES INTERNATIONAL (SI) is an international humanitarian aid association which, since more than 40 years, has been providing assistance to populations affected by armed conflicts and natural disasters by meeting their basic needs for food, water and shelter. Particularly committed to the fight against diseases linked to unsafe water, the leading cause of death in the world, SI’s interventions provide expertise in the field of access to drinking water, sanitation and hygiene promotion, but also in the essential area of food security and livelihoods. Present in some twenty countries, the SI teams – 2500 people in total, made up of expatriates, national staff, permanent staff at HQ, and a few volunteers – intervene with professionalism and commitment while respecting cultural norms.

About the mission

Solidarités International operates via one mission in three countries, Syria, Türkiye and Iraq, with very diverse programs. The mission is managed per hub since 2024, the Western Hub covering North-West Syria (NWS) and Türkiye from Amman and the Eastern Hub covering North-East Syria (NES) and Iraq. Overall the mission employs 350 staff, implementing a large diversity of programs adjusted to each context.

In NES, SI is one of the leading agencies in the WASH sector, responding to emergencies, protracted situations and recovery needs. The strategy is complemented with a significant FSL component, addressing market rehabilitations, business development and agriculture. SI is operational in Raqqa & Hasskeh Governorates.

In NWS, SI operates in Idleb and Nothern-Aleppo with large WASH programs, with a focus in camps settings for IDP populations, and rehabilitation programs, especially after the earthquake. SI also responds to new emergencies, including regular displacements, natural disasters and epidemics.

In Iraq, SI works in Ninewa and Kurdish Republic of Iraq with recovery programs, restoring livelihoods of displaced populations via business development and mitigating the impact of climate change and water scarcity.

In Türkiye, SI began operations with a Turkish partner working with CSOs in areas affected by the earthquake to restore their capacities after this natural disaster, focusing in particular on Hatay province.

General objective:

The HR Coordinator of SI Syria Mission is a key position in the Coordination Management Team. The HR Coordinator oversees the mission on; HR Planning and strategy, Staff Recuruitment and onboarding, HR policies and procedures, performance management, employee relations, HR administration, Training and Development. The HR Coordinator’s role is to ensure effective management of human resources within SI Syria Mission, supporting the organization in achieving its mission while fostering a positive and productive work environment for staff members. The position line manages 3 positions in coordination and acts as functional manager to HR/Admin Managers in 4 bases.

The main challenges:

Syria Mission being one of the biggest mission in SI, has been operating in NES, in NWS, in Iraq and now in Turkiye. The HR needs of the field offices are different and therefore, there is a strong need for support and coordination from the HR Department. The few issues and specific challenges can be summarized as follows:

• Coordination of multiple teams: Effective coordination of HR teams in the field offices, ensuring they are aligned with the overall Mission objectives
• Cross country operations: Operating in areas that span multiple countries with different regulations, labor laws and political sensitivities adds complexity to HR management
• Security concerns: One of the biggest challenges in the countries we are operating with volatile security situations, is to ensure the safety of our human resources.
• Remote management: Communication becomes more complex when managing a large operation remotely. This requires a great level of communication skills.
• Mission Evolution: Adapting to the changing needs of a large and complex mission, requiring to reframe and organize roles and responsibilities of key position.

Priorities for the 2/3 first months:

• Familiarize with SI mission, tools/procedures and teams.
• Supporting the field teams, and organize Field visits
• Follow up on ongoing HR projects; capacity building & training, staff representation, shared cost implementation, social protection.

Do you recognize yourself in this description? If yes, please send us your CV and cover letter!

Please note that CV-only applications will not be considered, and that the vacancy may close before the deadline.

Thank you for your understanding.

To learn more about Sl: www.solidarites.org

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Solidarités International (SI) is determined to prevent and fight all type of abuse – all act of exploitation, abuse and/or sexual harassment (SEAH) against members of beneficiary communities or collaborators, fraud, corruption, violation of persons and/or property, funding of activities harmful to human rights – that could be perpetrated in the frame of its interventions. SI implements a zero-tolerance policy regarding acts of abuse, notably acts of SEAH.

Solidarités International is an equitable employer committed to find all forms of discrimination. SI will ever ask for any remuneration to take part in a recruitment process.

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