Talent Acquisition and Engagement Officer

We are looking for passionate candidates ready to contribute to our humanitarian mission.

Below, you will find the job details and the qualifications we are looking for.

Inclusivity and Diversity at MSF

Do your qualifications and experience not exactly match all requirements of the job? At MSF OCG, we are committed to an inclusive culture that supports and amplifies the diverse voices of our staff members. We strive to create workplaces where teams of people with diverse backgrounds, characteristics, perspectives, ideas and experiences work together to advance MSF’s social mission and create better outcomes for our patients and the communities we work with.

We understand that some people may hesitate to apply for employment if they don’t meet all listed job requirements. Research shows that this is especially true for women. If you believe your profile is a good match for this position, we invite you to apply even if you don’t fulfil every listed qualification. We encourage applications from individuals of all genders, ages, sexual orientations, ethnicities, background, religions, beliefs, ability status, and all other diversity characteristics. MSF does not tolerate sexual exploitation and abuse, any kind of discrimination or harassment, including sexual harassment. All selected candidates will undergo reference checks.

Context & mission

Médecins Sans Frontières is an independent, international medical and humanitarian organization that provides care to people in need, people affected by natural or man-made disasters, and victims of armed conflict, without discrimination and without regard to race, religion, creed or political affiliation (MSF Charter).

The MSF movement is built around 5 operational centers supported by 24 sections and offices worldwide. MSF Operational Center Geneva (MSF OCG) is one of these centres.

Talent development and engagement officer for IMS Swiss staff.

Location: Zurich, with travel to wherever needed in Switzerland

Department: Human Resources

Reports to: Field Recruitment coordinator and functionally to the HR director

Contract type: full time based in Zurich office and follows the practical management of Zurich office

Purpose of the Position:

1) To strengthen proximity and engagement with MSF Swiss and Swiss-based employees working with any Operational Center by:

• Contributing to the Swiss IMS talent development and retention
• Fostering a sense of belonging, contributing to the wellbeing of staff and improving access to career opportunities in MSF and OCG specifically.

2) To contribute to the organization’s visibility and external engagement with the Swiss civil society (events, fundraising) by promoting MSF Switzerland as an employer through events to find and attract candidates corresponding to the needs of the organisation

This hybrid role combining proximity, HR promotion, talent development and internal communication will also help MSF Switzerland to better value employees, identify internal talents and bridge the gap between HQ and field opportunities to reinforce organizational culture in a dynamic way.

Key Responsibilities:

1) Contribution to Swiss IMS talent development and retention :

• Ensure that new recruits are following the Welcome to MSF session, preferably face to face.
• Debrief staff after assignments to listen to their concerns or suggestions, and report signs of disengagement to recruitment, pool management and associative team to identify potential solutions together.
• Encourage the employee to reflect on ambitions on a medium and longer term, motivation and commitment, strengths and improvement areas.
• In collaboration with Pool Managers from all OCs and the OCG HQ HR department, facilitate the sharing of further job opportunities in both field and HQ of the MSF movement.

2) HR promotion:

• Identify employees with strong communication, storytelling, or community engagement skills; encourage and facilitate their participation in institutional communication initiatives, field testimonies, or fundraising events.
• Create and maintain a pool of internal “ambassadors” who embody and represent MSF values and can contribute to MSFs engagement with Swiss society
• Develop & implement HR marketing activities with a specific focus on Switzerland to support OCG sourcing efforts.
• Create synergies with the Communication & Fundraising department and MSF association for joint projects
• Production and diffusion of communication about MSF as a potential employer and more largely MSF’s values on the MSFCH website, on MSF social media (LinkedIn, Facebook, Instagram), on recruitment platforms, in different events identified with the recruitment team.

3) Staff Engagement and Well-being (objective shared with the Associative Team)Staff Engagement and Well-being (objective shared with the Associative Team)

• Establish and maintain regular contact with Swiss and Switzerland based Internationally Mobile Staff (IMS) of all profiles, contributing to a climate of trust, belonging, and recognition. This includes briefing and debriefing but also contacts during the mission.
• Organize or co-facilitate HR exchange spaces: eg operational debriefing in offices, specific events like staff days, experience sharing, informal coffee chats, etc.

• Produce and share in collaboration with the Associative team a newsletter or other communications methods to encourage internal exchanges, sharing of staff stories, thematic campaigns like well-being, inclusion, etc.

4) Other

• Specific link with HQ HR team to be able to scan and share HQ and Hubs opportunities with Swiss staff
• Specific link with DRH and by extension the MSF CH board to keep them informed of the Swiss engagement efforts and integrate employee’s voices into internal policies and practices
• As Field recruitment unit team member, joins and contributes to the weekly team meetings and joins HR department meetings
• Ensures the back-up of the Field Recruitment team assistant
• Frequent travels within Switzerland (including regular visits to Geneva office)