OBJECTIVES OF THE PROGRAMME

As part of the overall Business Operation Support Division (BOS) to the Regional Office, the Operations and Support Services unit (OSS) ensures the provision of infrastructure and support services in the area of property management, construction and security of Regional Office and country Offices, office furniture, supplies and equipment, inventory management system, travel support and conferences, meetings, privileges & immunities, concession contracts and contacts with local Host Government Authorities.

DESCRIPTION OF DUTIES

1.Confirm the sustainable reliability of WHO premises across the EMR region, including the office buildings and warehouses, by:

a) Developing a comprehensive preventive and predictive maintenance plan including major repair and capital replacement for the main equipment/property, and ensuring that, buildings’ facilities are operating as intended and incompliance with the manufacturers’ recommendations and industries’ best practices within the designated leased areas of the building.
b) Managing the proposed redundant solutions for the critical utilities to ensure effective business continuity plans to the organization, by reviewing and recommending the technical & financial proposals of the potential vendors, supervising the implementation, to ensure the efficient outputs.
c) Determining the appropriate space allocation and identify functional improvements in the office space management system and coordinate the implementation by making recommendations on organization-wide space allocation, providing alternative scenarios to meet user and corporate evolving needs.

2. Support the country offices to deliver their program in the area related to the facility management through:

a) Consulting with the WCO’s team to issue the Request For Proposals, complete with all the project documents, clear the evaluation of the technical proposals based on the predetermined evaluation criteria, select the successful bidder, and approve the related contractual agreements in accordance with local mandates and international construction standards.
b) Leading the successful implementation of the projects, certifying the payment, and managing the hand over to the end user.
c) Design and propose environmentally friendly facilities and associated services, through innovative and green building applications, to minimize the cost of energy consumption, reduce carbon footprint, and ensure value for money.

3. In coordination with HQ, prepare, manage, follow up and report the long-term plan for WHO’s owned buildings across the region, to cover:

a) Construction, renovation, and rehabilitation of WHO’s premises.
b) Major repair and capital replacement of the buildings’ facilities.
c) Building security, and security related equipment to ensure the availability of Minimum of Security Standard (MOSS) for WHO’s premises.

4. Coordinate with the operational teams in the country offices together with HQ to collect, verify, update all required information, and submit the annual report of the premises database for the owned, rented and provided free of charge WHO premises, to enable submitting the annual financial report to the WHO member states.

5. Control and address critical ad hoc challenges that may be necessary outside of the approved plans & budget, recommend solutions to unusual engineering problems and provide expert technical advice on overall policies, procedures, and guidelines relevant to the position.

REQUIRED QUALIFICATIONS

Education

Essential: Advanced university degree (master’s degree) in engineering, business, public administration, or related field
Desirable: Additional qualification in business and/or project management, health services administration or related field.

Experience

Essential: At least 7 years of experience, with international exposure, in the property and facility management, construction, project management and maintenance & operation systems.
Desirable: Relevant work experience, with special focus on administrative and financial rules, procedures, and practices, within the World Health Organization and/or other UN agencies.

Skills

• Excellent time management and stress management skills.
• Ability to lead, direct and manage a team.
• Proven knowledge in the application of policies and the delivery of services within tight deadlines and limited resources in accordance with established administrative frameworks.
• Ability to identify key strategic issues, opportunities, and risks, excellent analytical, presentation and negotiation skills.
• Ability to work harmoniously with multi-cultural context.
• Excellent communication skills and analytical skills.
• Thorough knowledge and the ability to apply WHO/UN rules, manuals, practices, procedures and WHO Style Guide as applicable to the area of work.

WHO Competencies

Teamwork
Respecting and promoting individual and cultural differences
Communication
Ensuring the effective use of resources
Building and promoting partnerships across the organization and beyond
Creating an empowering and motivating environment

Use of Language Skills

Essential: Expert knowledge of English.
Desirable: Knowledge of French. Knowledge of Arabic.

REMUNERATION

WHO salaries for staff in the Professional category are calculated in US dollars. The remuneration for the above position comprises an annual base salary starting at USD 77,326 (subject to mandatory deductions for pension contributions and health insurance, as applicable), a variable post adjustment, which reflects the cost of living in a particular duty station, and currently amounts to USD 1940 per month for the duty station indicated above. Other benefits include 30 days of annual leave, allowances for dependent family members, home leave, and an education grant for dependent children.

ADDITIONAL INFORMATION

• This vacancy notice may be used to fill other similar positions at the same grade level

• Only candidates under serious consideration will be contacted.

• A written test and/or an asynchronous video assessment may be used as a form of screening.

• In the event that your candidature is retained for an interview, you will be required to provide, in advance, a scanned copy of the degree(s)/diploma(s)/certificate(s) required for this position. WHO only considers higher educational qualifications obtained from an institution accredited/recognized in the World Higher Education Database (WHED), a list updated by the International Association of Universities (IAU)/United Nations Educational, Scientific and Cultural Organization (UNESCO). The list can be accessed through the link: http://www.whed.net/. Some professional certificates may not appear in the WHED and will require individual review.

• According to article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity. Due regard will be paid to the importance of recruiting the staff on as wide a geographical basis as possible.

• Any appointment/extension of appointment is subject to WHO Staff Regulations, Staff Rules and Manual.

• Staff members in other duty stations are encouraged to apply.

• The WHO is committed to creating a diverse and inclusive environment of mutual respect. The WHO recruits and employs staff regardless of disability status, sex, gender identity, sexual orientation, language, race, marital status, religious, cultural, ethnic and socio-economic backgrounds, or any other personal characteristics.

• The WHO is committed to achieving gender parity and geographical diversity in its staff. Women, persons with disabilities, and nationals of unrepresented and underrepresented Member States (https://www.who.int/careers/diversity-equity-and-inclusion) are strongly encouraged to apply.

• Persons with disabilities can request reasonable accommodations to enable participation in the recruitment process. Requests for reasonable accommodation should be sent through an email to reasonableaccommodation@who.int

• An impeccable record for integrity and professional ethical standards is essential. WHO prides itself on a workforce that adheres to the highest ethical and professional standards and that is committed to put the WHO Values Charter into practice.

• WHO has zero tolerance towards sexual exploitation and abuse (SEA), sexual harassment and other types of abusive conduct (i.e., discrimination, abuse of authority and harassment). All members of the WHO workforce have a role to play in promoting a safe and respectful workplace and should report to WHO any actual or suspected cases of SEA, sexual harassment and other types of abusive conduct. To ensure that individuals with a substantiated history of SEA, sexual harassment or other types of abusive conduct are not hired by the Organization, WHO will conduct a background verification of final candidates.

• Mobility is a condition of international professional employment with WHO and an underlying premise of the international civil service. Candidates appointed to an international post with WHO are subject to mobility and may be assigned to any activity or duty station of the Organization throughout the world.

• WHO also offers wide range of benefits to staff, including parental leave and attractive flexible work arrangements to help promote a healthy work-life balance and to allow all staff members to express and develop their talents fully.

• The statutory retirement age for staff appointments is 65 years. For external applicants, only those who are expected to complete the term of appointment will normally be considered.

• Please note that WHO’s contracts are conditional on members of the workforce confirming that they are vaccinated as required by WHO before undertaking a WHO assignment, except where a medical condition does not allow such vaccination, as certified by the WHO Staff Health and Wellbeing Services (SHW). The successful candidate will be asked to provide relevant evidence related to this condition. A copy of the updated vaccination card must be shared with WHO medical service in the medical clearance process. Please note that certain countries require proof of specific vaccinations for entry or exit. For example, official proof /certification of yellow fever vaccination is required to enter many countries. Country-specific vaccine recommendations can be found on the WHO international travel and Staff Health and Wellbeing website. For vaccination-related queries please directly contact SHW directly at shws@who.int.

• WHO has a smoke-free environment and does not recruit smokers or users of any form of tobacco.

• For information on WHO’s operations please visit: http://www.who.int.

• In case the website does not display properly, please retry by: (i) checking that you have the latest version of the browser installed (Chrome, Edge or Firefox); (ii) clearing your browser history and opening the site in a new browser (not a new tab within the same browser); or (iii) retry accessing the website using Mozilla Firefox browser or using another device. Click this link for detailed guidance on completing job applications: Instructions for candidates