Team Leader – DTM

CTG overview

CTG staff and support humanitarian projects in fragile and conflict-affected countries around the world, providing a rapid and cost-effective service for development and humanitarian missions. With past performance in 17 countries – from the Middle East, Africa, Europe, and Asia, we have placed more than 20,000 staff all over the world since operations began in 2006.

CTG recruits, deploys and manages the right people with the right skills to implement humanitarian and development projects, from cleaners to obstetricians, and mechanics to infection specialists, we’re skilled in emergency response to crises such as the Ebola outbreak in West Africa. Key to successful project delivery is the ability to mobilise at speed; CTG can source and deploy anyone, anywhere, in less than 2 weeks and have done so in 48 hours on a number of occasions.

Through our efficient and agile HR, logistical and operational services, CTG saves multilateral organisations time and money. We handle all our clients’ HR related issues, so they are free to focus on their core services.

Visit www.ctg.org to find out more

Overview of position

Under the overall guidance of the DTM Program Officer in Maiduguri, the technical supervision of the DTM Project Officer & the direct supervision of the Field Operation Assistant, the successful candidate will be accountable & responsible for collecting data as part of the DTM:

• Mobility, Emergency Tracking Tool – ETT, Transhumance Tracking Tool – TTT & overall Mobility Tracking – MT.
• Registration: Manuel & biometric registration.
• Flow Monitoring Points – FMP.
• Surveys: MSNA, solutions, intentions & perception surveys, among other tools.

S / he will work in close collaboration with the field teams & partners in the areas(s) s / he has been assigned to. S / he will perform the under-listed functions not limited to below.

Role objectives

• Assist in the implementation of data collection exercises in the field in close collaboration with the National Emergency Management Agency (NEMA), the State Emergency Management Agency (SEMA), the National Bureau of Statistics (NBS) & other relevant partners in the field.
• Maintain effective teamwork & communication with the DTM field staff / Enumerators, partners, key informants & the other relevant stakeholders, including the DTM Information Management (IM) team & office management in Maiduguri.
• Assist in day to day monitoring & evaluation of the DTM activities related to mobility, registration, flow monitoring & surveys, particularly the work of Enumerators, key informants, the quality of the data collection process & where applicable, the Community Response Networks (CRNs). Where appropriate, suggest areas of improvement to the respective supervisors.
• Maintain the highest level of accuracy & integrity in all assessments by implementing rigorous quality checks to ensure that assessment processes are consistently applied, efficient & standardized.
• Ensure the timely collection & submission of data using mobile data collection techniques & related tools / forms. Further, ensure the completed questionnaires / finalized forms are submitted to the DTM Kobo server in the required format & timeline.
• Assist with the capacity building of the Enumerators & partners, including providing related training support on activities linked to DTM methodology & tools.
• Support the implementation of community engagement, mobilization & sensitisation programs linked to DTM or other programmes. Support the compilation of field location weekly & monthly reports.
• In the absence of the FOA, ensure time management is followed, including enumerators clocking in / out, signing the timesheets & following up with the DTM Admin on the Enumerator’s work.
• Adhere to the to our clients data protection policy & principles, promote individual & cultural differences, encourage diversity by maintaining high ethical standards & act consistently with organizational principles / rules & standards of conduct.
• Work composed, competent & committed & exercise careful judgment in meeting day to day challenges, including the flexibility to be deployed or redeployed under short notice, where deemed necessary.
• Coordinate with the office on staff deployment to the field & pick up, including coordination with relevant partners to secure the registration sites & the safety of the staff.
• Perform other duties as they might be assigned.

Project reporting

• This role reports to the line manager.

Key competencies

• Certificate or diploma & / or degree in social science, geography, IT, computer science, or any other relevant field.
• Experience in data collection & information management, preferably in conflict & natural disaster situations.
• Minimum one year of experience in monitoring teams during data collection.
• Experience with international organizations or an INGO is an advantage.
• Experience in Displacement Tracking Matrix (DTM) data collection is an advantage
• Fluency in English & any local languages spoken in the states / LGAs of duty station.
• Good management & interpersonal skills.
• Ability to work with flexibility & integrity.
• Ability to work independently & multitasking skills.
• Ability to work in challenging settings under pressure while respecting tight deadlines.
• Capacity to learn & gain new competencies while accepting / giving constructive criticism.
• Knowledge / familiarity with mobile data collection technologies & the use of a Geographic Positioning System (GPS) is a requirement.
• Good knowledge of the geography & culture of state / LGA where the candidate will be based in Nigeria.
• Ability to organize an information flow.
• Computer use knowledge, including Microsoft Office & ability to use the internet & email.

Team management

• This role has no team management responsibility.

Further information

• Qualified female candidates are encouraged to apply for this role.