Team Leader for Face to Face Fundraising

<!–

Description

–>

• Representing UNICEF, its vision and mission in a professional manner
• Mentoring and supporting the existing and new facers
• Conducting continuous research and updating of knowledge through the UNICEF website, social media, newsletters and through attendance at team meetings
• Collecting and handling sensitive donor information with the highest regard for confidentiality and information security
• Controlling and monitoring the work of face-to-face fundraisers through the provision of guidance and support, as well as quality control check-ups
• Following the instructions and procedures on how the work is to be delivered; reporting and communicating to the Supervisor
• Adhering to the work schedule and timely delivery and handover of all paperwork (timesheets, standing order forms, donor inquiries, etc.) to the Office
• Performing the acquisition of new pledge donors
• Providing support in administration as needed
• Providing support throughout recruitment and education process for all new face to face fundraisers
• One Team Leader is expected to manage a team of up to 5 face-to-face fundraisers.

• Completed secondary education.
• Experience in Face-to-Face Fundraising.
• Understanding of the UNICEF brand and general knowledge of UNICEF activities.
• Understanding of marketing with an ethical approach.
• Eagerness to learn.
• Proven ability to set priorities, meet deadlines and provide deliverables.
• Ability to be both a proactive leader and a hands-on participant in a collaborative work environment focused on achieving results.
• Excellent interpersonal and teamwork skills.
• Ability to clearly communicate ideas and thoughts both verbally and in writing in Serbian and English language.
• Computer literacy in MS Office (Word, Excel) and experience of using a database for customer relationship management.

<!—

<!–

–>