Job description
Summary
- Work within a values driven, progressive organisation
- Competitive remuneration package with salary packaging benefits available
- Ongoing full-time opportunity with flexible work arrangements
About the Opportunity
Melbourne City Mission Disability Services offers tailored support services to people with a disability and their families. Support Coordination supports people by facilitating and implementing access to support services with a focus of capacity building. Melbourne City Missions operates its disability services under the National Disability Insurance Scheme (NDIS), Disability Act 2006.
The Team Leader will provide strong management and leadership to a team of staff delivering Specialist Support Coordination, including overseeing service delivery performance is in accordance with the business requirements. The Team Leader will also provide specialist support coordination to people with a disability and their families.
About you
We are looking for someone who can:
- Effectively lead and manage the specialist support coordination staff teams to ensure that service delivery and objectives are being achieved, in conjunction with the Senior Manager
- Accurately understand the National Disability Insurance Scheme (NDIS), Information Privacy Act 2000, and the Disability Act 2006 and the implications and relevance associated for the people we support
- Monitor and manage specialist support coordinator caseloads, allocation of participants or development and implementation of participants’ plans
- Provide a high quality standard of support to the participants and team members
- Promote a safe environment for the team and people we support
Benefits of working with MCM include:
- Inclusive Employer by the Diversity Council of Australia
- Attractive Salary Packaging benefits
- Supportive learning and development environment
- Culture of continuous improvement
Essential
- A relevant tertiary qualification in health, education or community service or relevant work experience
- A minimum of three years’ experience in leading staff teams to deliver to business activities to the required business standards
- Demonstrated effective communication and interpersonal skills including the ability to engage effectively with a diverse range of people
- Demonstrated complaint management and conflict resolution skills
- Demonstrated experience in providing regular supervision to a staff team
- Effective time management skills to manage competing priorities
- Experience in data analysis and reporting to articulate business performance
- Proficient skills in the use Microsoft Office and other relevant computer applications to efficiently perform the duties of the role.
- Working knowledge of the Disability Act 2006 and National Disability Insurance Scheme.
- An understanding of the requirements for ensuring child safety.
- Satisfactory completion of safety screening including a National Police check, Proof of Identity check, International Police check (if required), a valid Victorian Working with Children Check (Employee), NDIS Worker Screening Check, current Victorian Drivers Licence, and the right to work in Australia in line with the Victorian Safety Screening Policy.
- Internet-enabled device for Time & Attendance when working offsite.
Desirable
- Minimum 1 year experience providing Specialist Support Coordination
- Eligibility for registration with Australian Association of Social Workers (AASW)
Screening Criteria
- National Police check
- Working with Children check or ability to obtain
- Valid Victorian Drivers licence
- Right to Work in Australia
- NDIS worker screening
Please apply early. Please include your current resume and cover letter.
Please review the position description to understand more about the role and responsibilities. For assistance with your application please email: [email protected] using the subject line: Team Leader – Specialist Support Coordination enquiry via EthicalJobs.
About MCM
We are a leading not for profit, purpose-driven organisation that offers a broad range of services in Early Years, Disability, Homelessness and Family Services, Palliative Care and Education.
Our Commitment to Diversity
At MCM, we embrace differences in gender, age, ethnicity, race, cultural background, disability, religion and sexual orientation. We know that diversity in our workforce enables us to deliver empowering services that are informed by lived experience.
Our commitment to Safety
MCM is committed to the safety of its clients and employees, taking a zero-tolerance approach to violence within the workplace and abuse, including child abuse and abuse of people with disability. All employees are required to comply with the Child Safe Standards.
A position description is attached.