Brellis Recruitment
Job title:
Tech Service Engineer
Company
Brellis Recruitment
Job description
Tech Service EngineerLocation: StratfordSalary: £32,000 – £36,000 per annumBenefits: 23 days holiday + bank holidays, employer pension contribution, and an early finish on Friday.Working Hours:Monday to Thursday: 8:30 AM – 5:00 PMand Friday: 8:30 AM – 3:00 PMAbout the Role:We are looking for a Tech Service Engineer to join a company based in Stratford Upon Avon who is dedicated to creating life-changing products, and your role will be key in providing technical support, training, and repairs.Key Responsibilities:
- Provide training on devices, both on-site and remotely.
- Manage and organize training sessions, keeping track of participant records.
- Perform repairs and servicing onproducts, including fault finding and component-level repairs.
- Ensure service and repair processes are efficient and meet company standards.
- Handle customer queries, providing technical support by phone and email.
- Maintain and monitor loan equipment, ensuring it’s ready for use.
- Work with internal teams on technical issues and participate in regular service meetings.
- Complete necessary administrative tasks using company systems.
Requirements:
- At least 3 years of experience in a similar service or repair role.
- Strong problem-solving skills and attention to detail.
- Excellent communication skills, with a customer-focused approach.
- Technical ability to diagnose and repair at a component level, with training.
- Proficient in using computer systems for service and repair records.
- Experience in a regulated industry is a plus.
- UK driving license required.
INDL
Expected salary
£36000 per year
Location
Stratford-upon-Avon, Warwickshire
Job date
Thu, 15 Aug 2024 22:08:15 GMT
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