Tech Service Engineer

Job title:

Tech Service Engineer

Company

Brellis Recruitment

Job description

Tech Service EngineerLocation: StratfordSalary: £32,000 – £36,000 per annumBenefits: 23 days holiday + bank holidays, employer pension contribution, and an early finish on Friday.Working Hours:Monday to Thursday: 8:30 AM – 5:00 PMand Friday: 8:30 AM – 3:00 PMAbout the Role:We are looking for a Tech Service Engineer to join a company based in Stratford Upon Avon who is dedicated to creating life-changing products, and your role will be key in providing technical support, training, and repairs.Key Responsibilities:

• Provide training on devices, both on-site and remotely.
• Manage and organize training sessions, keeping track of participant records.
• Perform repairs and servicing onproducts, including fault finding and component-level repairs.
• Ensure service and repair processes are efficient and meet company standards.
• Handle customer queries, providing technical support by phone and email.
• Maintain and monitor loan equipment, ensuring it’s ready for use.
• Work with internal teams on technical issues and participate in regular service meetings.
• Complete necessary administrative tasks using company systems.

Requirements:

• At least 3 years of experience in a similar service or repair role.
• Strong problem-solving skills and attention to detail.
• Excellent communication skills, with a customer-focused approach.
• Technical ability to diagnose and repair at a component level, with training.
• Proficient in using computer systems for service and repair records.
• Experience in a regulated industry is a plus.
• UK driving license required.

INDL

Expected salary

£36000 per year

Location

Stratford-upon-Avon, Warwickshire

Job date

Thu, 15 Aug 2024 22:08:15 GMT

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